Inside Sales

E07 E07 United Parcel Service Espana Ltd Y Compania SRC; Barcelona; Hybrid; EUR 23,000 - 31,000; Full time

Benefits offered by this job

Remote work 3 days/week

Growth and development opportunities

Job summary

UPS Spain is seeking a customer-focused professional to serve as the main information source for customers and to relay their needs to the operations teams. You will foster ongoing relationships and contribute to portfolio growth in a logistics environment.

The role requires strong communication, English at an intermediate level, and a willingness to work a hybrid schedule with 3 remote days per week after training. A competitive salary and development opportunities are offered.

Qualifications

• Minimum qualification: Vocational Training Certificate (Intermediate or Advanced Level).
• Completed or ongoing university studies will be considered an advantage.
• Previous experience in a similar role within logistics is preferred.
• Excellent communication skills and English at an intermediate level are required.
• Catalan language knowledge is a plus.

Responsibilities

• You will be the main information source for customers and communicate requirements to operational teams.
• You will identify opportunities within the existing customer portfolio and contribute to growth.
• You will maintain and expand the customer portfolio, ensuring high service levels.

Skills

Communication skills

English (intermediate)

Catalan (nice to have)

MS Office

Teamwork

Independent and collaborative work

Ambition and winning mindset

Education

Vocational Training Certificate (Intermediate or Advanced Level)

University studies (completed or ongoing) advantageous

Tools

MS Office Suite

Job description

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description

You will be the primary point of contact for our current and prospective customers. You’ll ensure customers turn to you for support with their logistics-related inquiries, and you’ll work to provide them with the best possible service. We’re looking for someone who can constructively challenge customers while keeping them informed about the latest developments. In addition, you’ll identify and maximize opportunities within the existing business portfolio. If you have excellent communication skills and are motivated by challenges and achieving goals, we’d love to hear from you!

What will your day-to-day look like?

You’ll be the main source of information for customers and, through your innovative ideas, you’ll contribute to the growth and continuous improvement of the organization. You’ll be responsible for communicating all customer requirements and needs to the operational teams. You’ll regularly maintain and expand the existing customer portfolio.

What do we offer?

• Competitive salary.
• 3 days of remote work per week (after the training period).
• A varied role with opportunities for growth and development.

What do we expect from you?

• Ambition and a winning mindset.
• Minimum qualification: Vocational Training Certificate (Intermediate or Advanced Level).
• Completed or ongoing university studies will be considered an advantage.
• Previous experience in a similar role, preferably within the logistics sector.
• Excellent communication skills.
• Intermediate level of English.
• Knowledge of Catalan will be considered a plus.
• Ability to work independently as well as collaboratively within a team.
• Strong business needs identification and analysis skills.
• Proficiency in Microsoft Office applications.
• Flexibility with working hours.
• The schedule for this role may be either 8:30 AM to 5:30 PM or 9:30 AM to 6:30 PM.

How we recruit

At UPS, equal opportunity, fair treatment, and an inclusive work environment are fundamental values. We are committed to an equitable approach to recruitment, training, promotion, and compensation, based on merit, experience, and other job-related criteria. We do not discriminate against candidates on the basis of age, race, religion, sex, disability, sexual orientation, or gender identity.

Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

A little more about our business

Founded in 1907 as a messenger company in the United States, UPS has grown into a global organization with one of the world’s most recognized and admired brands. Today, we are the world’s largest package delivery company and one of the leading global providers of specialized transportation and logistics services. Every day, we manage the flow of goods, funds, and information in more than 200 countries and territories worldwide.

In 1907, two teenage entrepreneurs in a Seattle basement started with a $100 loan and created what would become the world’s largest package delivery service. Today, operating in more than 220 countries and territories, UPS is committed to moving our world forward by delivering what matters. UPS and its more than 500,000 UPSers around the globe are a transportation and logistics leader, offering innovative solutions to customers, big and small. UPS understands and appreciates its responsibility to help build safe, stronger and more resilient communities founded on justice and economic opportunity for all, supported by a healthy, sustainable global environment.