Inbound Sales Representative - (German Speaking) - Hybrid - HS03

Concentrix Spain Business Process Outsourcing S.L.U.; Valencia; Hybrid; EUR 19,000 - 24,000; Full time

Benefits offered by this job

Medical insurance

Hybrid work model

Job summary

Concentrix in Valencia is seeking a German-speaking Inbound Sales Representative for a hybrid role. You will handle inbound inquiries, consult with customers, and drive sales while using CRM to track activity.

The position offers a full-time schedule, competitive salary, and a pathway to growth within a global tech leader. You'll build strong relationships, stay informed on products and promotions, and aim to exceed targets while delivering exceptional service in English and German.

Qualifications

• Native German and advanced English proficiency.
• Solid sales background (outbound experience).
• Strong communication, goal-oriented and self-driven.
• Pipeline management and forecasting experience.

Responsibilities

• Handle inbound customer inquiries by phone and email with timely, professional support.
• Understand customer needs and recommend products and services.
• Maintain relationships with leads to drive sales opportunities.
• Update customer information and sales activities in the CRM.
• Meet individual sales targets and contribute to team goals.
• Maintain knowledge of products, pricing, promotions, and procedures.
• Support retention by ensuring satisfaction and upselling opportunities.
• Engage in outbound follow-ups for campaigns when required.

Skills

Communication skills

Relationship-building

Sales mindset

CRM experience

Organizational skills

Problem-solving

Tools

CRM platforms

Job description

Job Title: Inbound Sales Representative - (German Speaking) - Hybrid - HS03 Job Description Experience the power of a game-changing career Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Inbound Sales Representative SMB hybrid in Valencia you will be part of our team of game-changers who are powering the brands of the future. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.

What you will do in this role

• Managing inbound customer inquiries via phone and email, providing timely, professional, and accurate support.
• Consulting with customers to understand their business needs and recommend appropriate products and services.
• Building and maintaining strong relationships with leads and customers to foster engagement and drive sales opportunities.
• Accurately updating and maintaining customer information and sales activities within the CRM system.
• Achieving individual sales targets and contributing to overall team performance goals.
• Developing and maintaining a strong understanding of products, pricing, promotions, and internal procedures.
• Ensuring service quality meets contractual objectives and key performance indicators (KPIs).
• Delivering an exceptional customer experience through professional, courteous, and customer-focused interactions.
• Supporting customer retention efforts by ensuring satisfaction and identifying opportunities for upselling and cross-selling.
• Participating in initiatives designed to enhance customer satisfaction, improve sales performance, and drive continuous improvement.
• Conducting outbound follow-up activities related to marketing campaigns, lead nurturing, and business development opportunities when required.

What you’ll bring

• Strong communication and relationship-building skills.
• Customer-focused mindset with a passion for sales.
• Ability to work in a target-driven environment and meet performance objectives.
• Experience using CRM platforms and managing customer pipelines.
• Excellent organizational and problem-solving skills.
• Concentrix is a great match if you:
  • Native German and advanced level of English
  • Have a solid Sales Background (outbound environment)
  • Are achievement and goal oriented and motivated and self-starter
  • Have strong communication and good computer skills
  • Have pipeline management and forecasting experience

It would be a plus if you have

• Previous experience working with channel

What’s in it for you

• Full time 39 hours/week permanent contract: Monday to Friday from 09:00 - 18:00
• Salary 21.500 euros gross/year + up to 5.000 euros gross/year in bonus + medical insurance
• Great office location in Valencia with Hybrid mode available
• Full paid training about the company and the project you will be working on
• Career development program and specialized courses

Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Location: ESP Valencia - Av. d'Aragó, 30

Language Requirements: English, German (Required)

Time Type: Full time

Mission: Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix. Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.