Inbound Operations Lead - Greenfield Launch & Floor Mastery

JD.COM; Madrid; On-site; EUR 42,000 - 56,000; Full time

Job summary

JD Logistics, the logistics arm of JD.com, is expanding its core infrastructure in Spain and launching small-goods fulfillment operations in Madrid. The role leads inbound shift operations, coordinates dock receiving, and ensures rapid inventory availability for customer orders.

You will manage a large frontline team, drive real-time accuracy, and uphold safety standards during inbound windows. The ideal candidate has proven frontline leadership in high-volume centers, expertise with WMS, RF

Qualifications

• Experience leading large frontline teams in high-volume e-commerce fulfillment centers or 3PLs.
• Proven ability to manage inbound dock operations, receiving, and stowing with accuracy.
• Strong familiarity with inventory control processes and safety standards on the warehouse floor.
• Professional fluency in English and Spanish; Mandarin a plus.

Responsibilities

• Lead daily inbound shift operations ( unloading, inspection, scanning, high-velocity stowing) on the dock receiving area.
• Direct frontline staff (30+ operators) and manage shift handovers while ensuring safety and morale.
• Track hourly dock-to-stock metrics and resolve bottlenecks to ensure inventory is available for orders.
• Ensure compliance with local collective labor agreements and internal SOPs.

Skills

Team leadership

Dock coordination

RF scanning

Inventory control

English & Spanish fluency

Tools

WMS (Warehouse Management System)

RF Scanners

Job description

JD Logistics, the logistics arm of JD.com, is expanding its core infrastructure in Spain and launching small-goods fulfillment operations in Madrid. The role leads inbound shift operations, coordinates dock receiving, and ensures rapid inventory availability for customer orders.

You will manage a large frontline team, drive real-time accuracy, and uphold safety standards during inbound windows. The ideal candidate has proven frontline leadership in high-volume centers, expertise with WMS, RF