Outbound Operations Lead — Global Logistics

Jingdong Development France; Madrid; Presencial; EUR 42.000 - 64.000; Jornada completa

Descripción de la vacante

JINGDONG Logistics is seeking a dedicated outbound operations lead in Madrid to manage the outbound team, coordinate picking and packing, and ensure timely, accurate order fulfillment. The role focuses on optimizing processes, enforcing safety, and collaborating with logistics and customer service teams.

You will drive continuous improvement through data analysis and training, contributing to a fast-paced, results-driven environment in a global logistics network.

Responsabilidades

• Manage outbound team members and coordinate picking, packing, and other operational tasks.
• Develop JIT wave monitoring plans and system-based order task allocation strategies.
• Monitor all stages of the outbound process in real time, coordinate resolution of customer-reported exceptions, and liaise with courier companies.
• Analyze outbound data (labor productivity, accuracy rate) to optimize processes and storage layout.
• Organize skill training for team members and enforce safety standards to prevent risks.
• Collaborate with logistics and customer service to coordinate inventory management and order fulfillment.
• Aggregate outbound data and report issues, driving continuous process improvement.

Descripción del empleo

JINGDONG Logistics is seeking a dedicated outbound operations lead in Madrid to manage the outbound team, coordinate picking and packing, and ensure timely, accurate order fulfillment. The role focuses on optimizing processes, enforcing safety, and collaborating with logistics and customer service teams.

You will drive continuous improvement through data analysis and training, contributing to a fast-paced, results-driven environment in a global logistics network.