Immigration Support Specialist

CIBT; Madrid; On-site; EUR 26,000 - 32,000; Full time

Job summary

CIBT is a leading global provider of immigration and visa services, seeking an administrative support professional to assist our Immigration Experts in Spain. You will help with client services, case updates, and daily office tasks to ensure smooth operations.

Based in Madrid, you will work closely with local teams, contribute to a growing practice, and gain exposure to global immigration solutions within Newland Chase and CIBTvisas.

Qualifications

• 1 to 3 years of experience in administration support and client service.
• English: good skills as user level (oral and written).
• Very good MS Office and general computer user proficiency.

Responsibilities

• Provide immigration cases management support to local Spanish immigration Experts
• Provide accompaniment service to clients (town hall, police station, etc.)
• Proceed with updates in cases management system
• Manage office administration (supplies order, etc.)
• Deal with petty cash file
• Manage archives
• Dispatch invoices to local clients
• Welcome clients
• Any other activities necessary to support the Newland Chase practice in Spain

Skills

Administrative support

Client service

Teamwork

Organization

English proficiency

Time management

Positive attitude

Tools

MS Office

Job description

This is a fantastic opportunity to join the market leader in visa facilitation & immigration services, with a strong reputation in delivering excellent customer service and bespoke client solutions that drive value. The main purpose of this role is to support our team of Immigration Experts based in Spain and assist our clients with their Spanish immigration administrative procedures.

Working closely with our local Spanish Immigration Experts in order to provide end-to-end first-class Spanish work/residence permit solutions, your future career progression has the opportunity to become whatever you can make of it in a company with a strong track record for growth and exciting plans for future expansion.

Key Duties & Responsibilities

• Provide immigration cases management support to local Spanish immigration Experts
• Provide accompaniment service to clients (town hall, police station, etc.)
• Proceed with updates in cases management system
• Manage office administration (supplies order, etc.)
• Deal with petty cash file
• Manage archives
• Dispatch invoices to local clients
• Welcome clients
• Any other activities necessary to support the Newland Chase practice in Spain

Personal Specification

ESSENTIAL

• 1 to 3 years of experience in the area of administration support and client service
• English: good skills as user level (oral and written)
• Very good MS Office and general computer user proficiency
• Service mentality
• Proven ability to work as part of a team
• Able to demonstrate a positive and flexible attitude to work, particularly new initiatives
• Proven ability to manage a diverse and varied workload
• Experience with administrative tasks
• Rigorous and organized.

DESIRABLE

• Work experience in immigration or visas services

Career perspective:

Consultant level and above, client services, etc.

About Us

CIBT is a leading global provider of immigration and visa services for corporations and individuals, operating in 25 countries worldwide. With more than 30 years of experience, CIBT is the trusted service provider to many of the world’s leading companies, including a majority of the Fortune 500.

CIBT delivers a comprehensive suite of services through two primary brands: Newland Chase, a wholly owned subsidiary specializing in global immigration strategy and advisory services for corporate clients worldwide, and CIBTvisas, a market leader in business and travel visa services for both corporate and individual clients.

Through its global expertise and extensive network, CIBT helps organizations and travelers navigate complex travel and immigration requirements in a fast, convenient, and secure manner.

CIBT is committed to building a diverse, equitable, and inclusive workplace where all employees and applicants are treated with respect and dignity. We provide equal employment opportunities to all qualified applicants and employees without regard to race, color, ethnicity, national origin, religion or belief, sex, gender, gender identity or expression, sexual orientation, age, disability, medical condition, marital or family status, veteran status, genetic information, or any other characteristic protected by applicable local law.

CIBT is committed to providing reasonable accommodations throughout the recruitment and employment process for individuals with disabilities or other accessibility needs. If you require assistance or an accommodation, please contact us at [e-mail] .