Ibiza Resort Guest Experience Specialist

Jet2.com and Jet2holidays; Ibiza; On-site; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Excellent Salary

Fully paid training

Exclusive discounts on Jet2.com flights

Job summary

Jet2.com and Jet2holidays is looking for a passionate team member in Ibiza to create unforgettable holiday experiences. Your role includes delivering excellent customer service, supporting customers in various situations, and working closely with our team.

You will receive fully paid training, exclusive discounts, and career growth opportunities. A motorized vehicle and right to work documents for Spain are required. Join us in making memorable holidays for our customers!

Qualifications

• Full right to work documents for Spain (DNI / NIE / TIE).
• Driver with access to own motorised vehicle and appropriate insurance.
• Customer service experience is a plus but not essential.

Responsibilities

• Deliver VIP industry leading customer service.
• Recommend tailored experiences and attractions.
• Support customers during disruptions and emergencies.
• Represent Jet2holidays during hotel visits.
• Assist Airport team on busy flight days.

Skills

Customer service experience

Digital systems proficiency

Solution oriented

Flexibility

Positive attitude

Job description

Jet2.com and Jet2holidays is looking for a passionate team member in Ibiza to create unforgettable holiday experiences. Your role includes delivering excellent customer service, supporting customers in various situations, and working closely with our team.

You will receive fully paid training, exclusive discounts, and career growth opportunities. A motorized vehicle and right to work documents for Spain are required. Join us in making memorable holidays for our customers!