Ibiza Reservations Intern - Accommodation Included

Hyde Hotels; Islas Baleares; On-site; EUR 10,000 - 13,000; Full time

Benefits offered by this job

Accommodation included

Lunch served daily

Final internship project

Discounts at Ennismore hotels

Team-building activities

Job summary

Mondrian Ibiza and Hyde Ibiza, two lifestyle brands, are offering a five-month internship in Cala Llonga, Ibiza. You’ll join the Revenue team to learn pricing, distribution, and guest communications in a busy hotel environment.

The program includes accommodation, daily meals, and a final project presented to Excom & Head of Departments, with opportunities to develop cross-brand hotel operations across reservations platforms.

Qualifications

• EU Nationality is required.
• Fluent English and Spanish. Other Languages is a plus.
• Currently pursuing or recently completed a degree in Hospitality, Business, or a related field.
• The minimum duration of the internship will be five months, with a planned start date in April.
• A proactive attitude and strong attention to detail.
• Effective communication skills and ability to work as part of a team.
• Ability to multitask and prioritize tasks in a fast-paced environment.

Responsibilities

• Support the daily tasks of the Revenue team, learning how pricing and distribution decisions are made.
• Receive and manage new bookings, modifications, and cancellations in a clear and professional manner.
• Accurately input booking details into the Property Management System, ensuring correct dates, rates, and guest preferences.
• Draft and send confirmation emails, vouchers, and cancellation policies in a timely manner.
• Record and follow up on specific preferences such as bed types, connecting rooms, or other individual needs.
• Verify real-time availability and apply appropriate rates based on segments (corporate, FIT, groups, etc.).
• Share relevant information with front office, housekeeping, and other teams to ensure a seamless guest experience.
• Assist in managing room blocks, rooming lists, and special conditions for groups or tour operators.
• Gain hands‑on experience with PMS, channel managers, booking engines, and other essential reservation platforms.

Skills

EU Nationality

Fluent English

Fluent Spanish

Attention to detail

Communication skills

Teamwork

Multitasking

Education

Hospitality/Business degree

Job description

Mondrian Ibiza and Hyde Ibiza, two lifestyle brands, are offering a five-month internship in Cala Llonga, Ibiza. You’ll join the Revenue team to learn pricing, distribution, and guest communications in a busy hotel environment.

The program includes accommodation, daily meals, and a final project presented to Excom & Head of Departments, with opportunities to develop cross-brand hotel operations across reservations platforms.