Iberia New Business Account Executive — AI Sales

Zendesk, Inc.; España; Hybrid; EUR 60,000 - 110,000; Full time

Job summary

Zendesk, Inc. is seeking an Account Executive to drive growth across the Iberian Market (Spain & Portugal) from Madrid. You will build relationships with new clients, expand existing partnerships, and cross-sell Zendesk solutions through complex, multi-month deals.

You will engage with C-level executives, craft strategic territory plans, and leverage data insights to optimize conversion and retention in a dynamic, hybrid work environment.

Qualifications

• BA/BS degree or equivalent experience.
• 4+ years in cloud/software B2B / AI sales or solution engineering.
• Proven track record of exceeding sales targets.
• Experience selling to C-level executives.
• Excellent presentation, negotiation and closing abilities.
• Strong prospecting and territory/account planning skills.
• Familiarity with Salesforce, Outreach, Clari, Seismic and Looker.
• Willingness to travel to customer locations.
• Fluent in Spanish and English (Portuguese a plus).

Responsibilities

• Directly drive top-line revenue by acquiring new customers in the Iberian Market (Spain & Portugal) from Madrid-based territory.
• Identify cross-sell opportunities to existing customers to grow account revenue.
• Manage relationships with key customers to maximize satisfaction and retention.
• Lead complex, value-centric sales cycles with PoCs and multi-month deals.
• Develop quarterly territory plans to expand market share.
• Align Zendesk products with client goals to secure expansions.
• Maintain a robust pipeline and accurate sales forecast to exceed targets.
• Establish executive sponsorship and collaborate with internal teams to optimize sales execution.
• Negotiate and close deals using a consultative approach.
• Stay updated on Zendesk solutions and market trends.

Job description

Zendesk, Inc. is seeking an Account Executive to drive growth across the Iberian Market (Spain & Portugal) from Madrid. You will build relationships with new clients, expand existing partnerships, and cross-sell Zendesk solutions through complex, multi-month deals.

You will engage with C-level executives, craft strategic territory plans, and leverage data insights to optimize conversion and retention in a dynamic, hybrid work environment.