IAM Project and Change Manager

Dentsu International Americas, LLC; Sant Cugat del Vallès; Hybride; EUR 70 000 - 110 000; Plein temps

Avantages offerts par ce poste

Flexible Schedule

Home Office

Certifications plan

Health insurance

Professional development

Résumé du poste

Omega CRM Consulting is seeking an IAM Project and Change Manager to collaborate with a top global pharmaceutical client. The role requires on-site presence at the Sant Cugat del Vallès office about one day per week.

You will drive a global IAM cloud transformation from design through migration, adoption and stabilization, blending disciplined project delivery with stakeholder readiness and organizational change management across multiple teams and time zones.

Qualifications

• 5+ years in project, programme, or transformation management.
• Proven experience delivering large-scale cloud migrations or enterprise transformations.
• Experience managing cross-functional teams, external vendors, and executive governance.
• Knowledge of Agile, Waterfall, and hybrid methods.
• IAM, Identity Governance, or Cybersecurity experience.
• Desirable: SAFe, Scrum, Prosci or similar certifications.
• Strong project management and change management capabilities.
• Ability to manage complex global cross-functional projects with large user impact.

Responsabilités

• Manage the project roadmap, milestones, dependencies, risks, resources, and reporting.
• Coordinate design, migration and operational handover activities.
• Lead stakeholder engagement, impact assessments, communications, training, and adoption.
• Facilitate workshops and ensure clear decisions, ownership, and follow-up.
• Prepare concise Steering Board updates and decision materials.
• Ensure security, compliance, validation, and business continuity requirements are met.
• Track project readiness, adoption, and measurable outcomes.

Connaissances

Project management

Change management

Stakeholder management

Hybrid delivery

Cloud migration

IAM/Cybersecurity

Communication

Regulated environments

English fluency

Description du poste

Job Description:

Omega CRM Consulting is looking for a IAM Project and Change Manager that would like to collaborate with one of the top global pharmaceutical companies.

The role requires working on-site at the Sant Cugat del Vallès office approximately one day a week.

We are looking for a pragmatic senior professional who combines disciplined project delivery with a strong focus on stakeholder readiness and adoption.
The ideal candidate can connect strategy, technical execution, stakeholder needs, and operational readiness; create clarity across complex dependencies; and drive a global IAM cloud transformation from design through migration, adoption, and stabilization.

Key Responsibilities

• Manage the project roadmap, milestones, dependencies, risks, resources, and reporting.
• Coordinate design, migration and operational handover activities.
• Lead stakeholder engagement, impact assessments, communications, training, and adoption.
• Facilitate workshops and ensure clear decisions, ownership, and follow-up.
• Participate in the preparation of concise Steering Board updates and decision materials.
• Ensure security, compliance, validation, and business continuity requirements are addressed.
• Track project readiness, adoption, and measurable outcomes.

Required Expertise & Skills

• Minimum 5 years of experience in project, programme, or transformation management, including significant responsibility for organizational change.
• Proven experience delivering at least one large-scale cloud migration, platform modernization, or enterprise transformation.
• Demonstrated experience managing cross-functional teams, external vendors, senior stakeholders, and executive governance.
• Strong knowledge of project delivery methods, including Agile, Waterfall, and hybrid approaches.
• Experience in IAM, Identity Governance and Administration or Cybersecurity.
• Relevant certification such as SAFe, Scrum, Prosci or similar is desirable.
• Strong project management and organizational change management capabilities.
• Proven ability to manage complex global cross functional projects with huge user impact.
• Strong stakeholder management, facilitation, negotiation, communication, and conflict-resolution skills.
• Excellent planning and coordination skills across multiple teams, vendors, workstreams, and time zones.
• Ability to work effectively in regulated environments and collaborate with Quality, Validation, Security, and Audit stakeholders.
• Fluent written and spoken English, with the ability to communicate clearly across technical and non-technical audiences.
• Self-driven, structured, pragmatic, and comfortable operating in a complex and evolving environment

WHAT DO WE OFFER

• Permanent contract.
• Flexible Schedule. We make it easy. Balance your professional and personal life.
• Certifications plan. Improve your skills and get the official certificate from our main partners.
• Home Office. You decide and we support you.
• Flexible retribution (public transport ticket, Ticket restaurtant, …).
• Health insurance.
• OMEGA in action. Our commitment to a better society is not just an intention
• Professional development: Evolve, grow and get where you want to go.

About us

Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI.

Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to‑end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact.

With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain.

We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non‑Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics.

Client satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia).

At Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.

#OMEGA #LI-REMOTE

Location:

Remote - Spain

Brand:

Omega

Time Type:

Full time

Contract Type:

Permanent