IAM Project and Change Manager

dentsu; Spain; Hybrid; EUR 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Flexible schedule

Home office

Certifications plan

Job summary

Omega CRM Consulting is seeking an IAM Project and Change Manager to drive a global cloud IAM transformation from design to migration, adoption, and stabilization. The role combines disciplined delivery with stakeholder readiness in a regulated, enterprise setting, with on-site work in Sant Cugat del Vallès about one day weekly.

The ideal candidate has 5+ years in project management, proven cloud migration experience, and expertise in IAM/Cybersecurity, with strong cross-functional leadership

Qualifications

• Minimum 5 years of experience in project, programme, or transformation management.
• Proven experience delivering large-scale cloud migrations or enterprise transformations.
• Experience managing cross-functional teams, vendors, and executive governance.
• Strong knowledge of Agile, Waterfall, and hybrid delivery methods.
• Experience in IAM, Identity Governance and Cybersecurity.
• Relevant certs such as SAFe, Scrum, Prosci desirable.
• Strong PM and organizational change management capabilities.
• Ability to manage complex global cross-functional projects with large user impact.

Responsibilities

• Manage project roadmap, milestones, dependencies, risks, resources, and reporting.
• Coordinate design, migration and operational handover activities.
• Lead stakeholder engagement, impact assessments, communications, training, and adoption.
• Facilitate workshops with clear decisions, ownership, and follow-up.
• Prepare concise Steering Board updates and decision materials.
• Ensure security, compliance, validation, and business continuity requirements.
• Track readiness, adoption, and measurable outcomes.

Skills

Cloud migrations

Stakeholder engagement

Project delivery

Agile/Waterfall hybrid

IAM/Cybersecurity

Leadership of cross-functional teams

Communication & facilitation

Regulated environments

Stakeholder management

Tools

SAFe

Prosci

Job description

Job Description

Omega CRM Consulting is looking for a IAM Project and Change Manager that would like to collaborate with one of the top global pharmaceutical companies. The role requires working on-site at the Sant Cugat del Vallès office approximately one day a week. We are looking for a pragmatic senior professional who combines disciplined project delivery with a strong focus on stakeholder readiness and adoption. The ideal candidate can connect strategy, technical execution, stakeholder needs, and operational readiness; create clarity across complex dependencies; and drive a global IAM cloud transformation from design through migration, adoption, and stabilization.

Key Responsibilities

• Manage the project roadmap, milestones, dependencies, risks, resources, and reporting.
• Coordinate design, migration and operational handover activities.
• Lead stakeholder engagement, impact assessments, communications, training, and adoption.
• Facilitate workshops and ensure clear decisions, ownership, and follow-up.
• Participate in the preparation of concise Steering Board updates and decision materials.
• Ensure security, compliance, validation, and business continuity requirements are addressed.
• Track project readiness, adoption, and measurable outcomes.

Required Expertise & Skills

• Minimum 5 years of experience in project, programme, or transformation management, including significant responsibility for organizational change.
• Proven experience delivering at least one large-scale cloud migration, platform modernization, or enterprise transformation.
• Demonstrated experience managing cross-functional teams, external vendors, senior stakeholders, and executive governance.
• Strong knowledge of project delivery methods, including Agile, Waterfall, and hybrid approaches.
• Experience in IAM, Identity Governance and Administration or Cybersecurity.
• Relevant certification such as SAFe, Scrum, Prosci or similar is desirable.
• Strong project management and organizational change management capabilities.
• Proven ability to manage complex global cross functional projects with huge user impact.
• Strong stakeholder management, facilitation, negotiation, communication, and conflict-resolution skills.
• Excellent planning and coordination skills across multiple teams, vendors, workstreams, and time zones.
• Ability to work effectively in regulated environments and collaborate with Quality, Validation, Security, and Audit stakeholders.
• Fluent written and spoken English, with the ability to communicate clearly across technical and non-technical audiences.
• Self-driven, structured, pragmatic, and comfortable operating in a complex and evolving environment

WHAT DO WE OFFER

• Permanent contract.
• Flexible Schedule.
• We make it easy.
• Balance your professional and personal life.
• Certifications plan.
• Improve your skills and get the official certificate from our main partners.
• Home Office.
• You decide and we support you.
• Flexible retribution (public transport ticket, Ticket restaurtant, …).
• Health insurance.
• OMEGA in action.
• Our commitment to a better society is not just an intention.
• Professional development: Evolve, grow and get where you want to go.

About us

Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI. Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact. With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain. We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics. Client satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia). At Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together. #OMEGA #LI-REMOTE

Location

Remote - Spain

Brand

Omega

Time Type

Full time

Contract Type

Permanent