IAM Project and Change Manager

Omega CRM, A Merkle Company; Barcelona; On-site; EUR 85,000 - 120,000; Full time

Benefits offered by this job

Permanent contract

Flexible Schedule

Certifications plan

Home Office

Flexible retribution

Health insurance

OMEGA in action

Professional development

Job summary

Omega CRM Consulting is seeking an experienced IAM Project and Change Manager to lead a global cloud transformation for a top pharmaceutical client. The role blends strategic planning, regulatory awareness, and hands-on delivery across design, migration, adoption, and stabilization.

The position requires on-site work at the Sant Cugat del Vallès office about one day per week, with strong stakeholder engagement, change readiness, and governance to ensure secure, compliant outcomes.

Qualifications

• 5+ years of experience in project, programme, or transformation management with organizational change responsibility.
• Proven experience delivering at least one large-scale cloud migration, platform modernization, or enterprise transformation.
• Experience managing cross-functional teams, external vendors, senior stakeholders, and executive governance.
• Knowledge of project delivery methods including Agile, Waterfall, and hybrid approaches.
• Experience in IAM, Identity Governance and Administration or Cybersecurity.
• Certification such as SAFe, Scrum, Prosci or similar is desirable.
• Strong project management and organizational change management capabilities.
• Proven ability to manage complex global cross-functional projects with large user impact.
• Strong stakeholder management, facilitation, negotiation, communication, and conflict-resolution skills.
• Excellent planning and coordination across multiple teams, vendors, workstreams, and time zones.
• Ability to work effectively in regulated environments with Quality, Validation, Security, and Audit stakeholders.
• Fluent written and spoken English; able to communicate across technical and non-technical audiences.
• Self-driven, structured, pragmatic, and comfortable operating in a complex environment.

Responsibilities

• Manage the project roadmap, milestones, dependencies, risks, resources, and reporting.
• Coordinate design, migration and operational handover activities.
• Lead stakeholder engagement, impact assessments, communications, training, and adoption.
• Facilitate workshops and ensure clear decisions, ownership, and follow-up.
• Participate in concise Steering Board updates and decision materials.
• Ensure security, compliance, validation, and business continuity requirements are addressed.
• Track project readiness, adoption, and measurable outcomes.

Skills

IAM

Identity Governance

Cybersecurity

Project management

Stakeholder management

Cloud migration

Agile/Waterfall

Change management

Vendor management

Communication

Job description

Omega CRM Consulting is looking for a IAM Project and Change Manager that would like to collaborate with one of the top global pharmaceutical companies.

The role requires working on-site at the Sant Cugat del Vallès office approximately one day a week.

We are looking for a pragmatic senior professional who combines disciplined project delivery with a strong focus on stakeholder readiness and adoption.

The ideal candidate can connect strategy, technical execution, stakeholder needs, and operational readiness; create clarity across complex dependencies; and drive a global IAM cloud transformation from design through migration, adoption, and stabilization.

Key Responsibilities

• Manage the project roadmap, milestones, dependencies, risks, resources, and reporting.
• Coordinate design, migration and operational handover activities.
• Lead stakeholder engagement, impact assessments, communications, training, and adoption.
• Facilitate workshops and ensure clear decisions, ownership, and follow-up.
• Participate in the preparation of concise Steering Board updates and decision materials.
• Ensure security, compliance, validation, and business continuity requirements are addressed.
• Track project readiness, adoption, and measurable outcomes.

Required Expertise & Skills

• Minimum 5 years of experience in project, programme, or transformation management, including significant responsibility for organizational change.
• Proven experience delivering at least one large-scale cloud migration, platform modernization, or enterprise transformation.
• Demonstrated experience managing cross-functional teams, external vendors, senior stakeholders, and executive governance.
• Strong knowledge of project delivery methods, including Agile, Waterfall, and hybrid approaches.
• Experience in IAM, Identity Governance and Administration or Cybersecurity.
• Relevant certification such as SAFe, Scrum, Prosci or similar is desirable.
• Strong project management and organizational change management capabilities.
• Proven ability to manage complex global cross functional projects with huge user impact.
• Strong stakeholder management, facilitation, negotiation, communication, and conflict-resolution skills.
• Excellent planning and coordination skills across multiple teams, vendors, workstreams, and time zones.
• Ability to work effectively in regulated environments and collaborate with Quality, Validation, Security, and Audit stakeholders.
• Fluent written and spoken English, with the ability to communicate clearly across technical and non-technical audiences.
• Self-driven, structured, pragmatic, and comfortable operating in a complex and evolving environment

WHAT DO WE OFFER

• Permanent contract.
• Flexible Schedule. We make it easy. Balance your professional and personal life.
• Certifications plan. Improve your skills and get the official certificate from our main partners.
• Home Office. You decide and we support you.
• Flexible retribution (public transport ticket, Ticket restaurtant, ...).
• Health insurance.
• OMEGA in action. Our commitment to a better society is not just an intention
• Professional development: Evolve, grow and get where you want to go.

About us

Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI.

Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact.

With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain.

We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics.

Client satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia).

At Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.