Hybrid ServiceNow Developer (Junior) – Madrid

- JBSC Julius Baer Services (Spain) S.L.U.; Madrid; Hybrid; EUR 32,000 - 42,000; Full time

Job summary

Julius Baer is seeking a Junior ServiceNow Developer to join our IT Service Management engineering team in Madrid. You will primarily develop ITSM configurations, automation, and integrations to support the Business-as-Usual stream.

The role requires a minimum 1 year of ServiceNow configuration and scripting experience, familiarity with ITIL practices, and a collaborative, agile mindset. A hybrid work arrangement in Madrid (three days on-site) is available.

Qualifications

• Minimum 1 year practical ServiceNow configuration and scripting.
• Solid foundation in ITIL, GlideApi, JSON/XML, REST/SOAP, Business Rules and client scripts on the ServiceNow platform.
• Basic understanding of ITIL frameworks (Incident, Problem, Change Management) and their enterprise implementations.
• Familiarity with web technologies, JSON/XML, and integration patterns (REST/SOAP).
• Strong analytical and troubleshooting abilities; comfortable debugging and finding root causes.
• Collaborative mindset with good communication; agile team contributor.
• Willingness to own tasks, follow coding standards, and improve craft.
• Fluency in English; additional languages are an asset.
• Certifications like CSA or Associate Developer are advantageous but not mandatory.
• Availability to work in a hybrid model in Madrid (three days a week).

Responsibilities

• Build and configure custom ServiceNow applications, forms, modules, and workflows across Incident, Problem, Change, and Request Management.
• Develop and optimize automated processes to improve efficiency and governance.
• Collaborate on integrating ServiceNow with external systems via REST/SOAP APIs or integration hubs.
• Identify performance bottlenecks and implement best practices for scalability and usability.
• Ensure security controls and audit requirements align with financial industry standards.
• Work with developers, process owners, and IT stakeholders in a globally regulated environment.

Skills

ServiceNow configuration

Scripting

ITIL knowledge

REST/SOAP integration

JSON/XML

Debugging & troubleshooting

Agile teamwork

English communication

Tools

ServiceNow platform

Job description

Julius Baer is seeking a Junior ServiceNow Developer to join our IT Service Management engineering team in Madrid. You will primarily develop ITSM configurations, automation, and integrations to support the Business-as-Usual stream.

The role requires a minimum 1 year of ServiceNow configuration and scripting experience, familiarity with ITIL practices, and a collaborative, agile mindset. A hybrid work arrangement in Madrid (three days on-site) is available.