Junior ServiceNow Developer: ITSM & Automation Engineer

Dormont Manufacturing Co; Madrid; On-site; EUR 40,000 - 55,000; Full time

Job summary

Julius Baer is seeking a Junior ServiceNow Developer to join the IT Service Management engineering team. You will primarily develop ITSM workflows, incident/change management, and integrations, with a focus on reliability and compliance in a regulated financial setting.

The role requires strong JavaScript, Glide API experience, familiarity with REST/SOAP and a collaborative, agile mindset, fluent English, and a willingness to learn and grow in a global environment.

Qualifications

• Solid foundation in JavaScript and ServiceNow scripting concepts.
• Familiarity with ITIL processes (Incidents, Problems, Changes) and their application.
• Experience with REST/SOAP integrations and JSON/XML formats.

Responsibilities

• Develop and configure ITSM applications within ServiceNow.
• Build custom forms, workflows, and modules across Incident, Problem, Change, and Request Management.
• Design automated processes to improve efficiency and compliance.
• Collaborate with developers, process owners, and IT stakeholders in a regulated environment.
• Participate in agile delivery and code reviews.

Skills

JavaScript

Glide API

Server-side scripting

Client scripts

Agile teamwork

Debugging

English fluency

Tools

ServiceNow

REST API

SOAP API

JSON/XML

Job description

Julius Baer is seeking a Junior ServiceNow Developer to join the IT Service Management engineering team. You will primarily develop ITSM workflows, incident/change management, and integrations, with a focus on reliability and compliance in a regulated financial setting.

The role requires strong JavaScript, Glide API experience, familiarity with REST/SOAP and a collaborative, agile mindset, fluent English, and a willingness to learn and grow in a global environment.