Hybrid Global Digital Training Tools Specialist

Tamarind Intelligence; Madrid; Híbrido; EUR 30.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Lunch allowance

Private health insurance

Life insurance

Employee Assistance Program

Learning opportunities

Hybrid work model

Descripción de la vacante

Westinghouse Electric Company in Madrid offers a Digital Training Tools Technician role supporting several digital training applications. You will contribute to support and quality assurance of digital training tools, collaborating with teams globally including the US and Europe, and using tools like Azure DevOps, Figma, Postman, or ServiceNow.

You will report to the Digital Training Tools Manager and work in a hybrid model located in Madrid or L'Hospitalet de l'Infant, with strong emphasis on

Formación

• Formal training (secondary or higher level) in Web applications or a related topic.
• 1+ years of previous experience with e-learning and digital training tools, digital product design, software development and technology.
• Experience with tools such as Azure DevOps, Figma, Postman, or ServiceNow is also interesting.

Responsabilidades

• User support. You will bring the voice of the customer to the technical team and will be an important part in understanding the needs and pain points of our users.
• Quality Assurance. You will help the team verify the new features and fixes introduced in the products are meeting the expected quality level.
• Platform administration. You will have an active role in administering the platforms for digital training we run in the company.
• Technical support. You will provide second level support to the Help Desk team when they need additional help.

Conocimientos

Team player

Communication

Educación

Formal training in Web applications

Herramientas

Azure DevOps

Figma

Postman

ServiceNow

Descripción del empleo

Westinghouse Electric Company in Madrid offers a Digital Training Tools Technician role supporting several digital training applications. You will contribute to support and quality assurance of digital training tools, collaborating with teams globally including the US and Europe, and using tools like Azure DevOps, Figma, Postman, or ServiceNow.

You will report to the Digital Training Tools Manager and work in a hybrid model located in Madrid or L'Hospitalet de l'Infant, with strong emphasis on