Hybrid Digital Training Tools Technician

Westinghouse Electric Company LLC; San Sebastián de los Reyes; Híbrido; EUR 32.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Lunch allowance

Private health insurance

Life insurance

Employee Assistance Program

Descripción de la vacante

Westinghouse Electric Company LLC is seeking a Digital Training Tools Technician to support digital training applications and ensure quality assurance across tools. You will collaborate with global teams, including the US and Europe, working with Azure DevOps, Figma, Postman, and ServiceNow to improve training experiences.

You will report to the Digital Training Tools Manager and be based in Madrid or L'Hospitalet de l'Infant, in a hybrid work arrangement with strong emphasis on teamwork and

Formación

• Formal training (secondary or higher level) in Web applications or a related topic.
• 1+ years of experience with e-learning and digital training tools, digital product design, software development and technology.
• Experience with Azure DevOps, Figma, Postman, or ServiceNow is desirable.

Responsabilidades

• User support. You will bring the voice of the customer to the technical team and will be an important part in understanding the needs and pain points of our users.
• Quality Assurance. You will help the team verify the new features and fixes introduced in the products are meeting the expected quality level. Even though we belief on automated testing, we also rely on expert human verification.
• Platform administration. You will have an active role in administering the platforms for digital training we run in the company.
• Technical support. You will provide second level support to the Help Desk team when they need additional help.

Conocimientos

Web applications

E-learning tools

Software development

Herramientas

Azure DevOps

Figma

Postman

ServiceNow

Descripción del empleo

Westinghouse Electric Company LLC is seeking a Digital Training Tools Technician to support digital training applications and ensure quality assurance across tools. You will collaborate with global teams, including the US and Europe, working with Azure DevOps, Figma, Postman, and ServiceNow to improve training experiences.

You will report to the Digital Training Tools Manager and be based in Madrid or L'Hospitalet de l'Infant, in a hybrid work arrangement with strong emphasis on teamwork and