Housekeeping Trainer in Palma

Cadena hotelera; Palma; On-site; EUR 32,000 - 37,000; Full time

Job summary

Cadena hotelera in Palma, Mallorca, seeks a Housekeeping Trainer to support quality management and property onboarding across its brands. You will guide room attendants, shape daily housekeeping operations, and uphold service standards on the island and beyond.

This full-time role requires a higher vocational qualification in Hospitality or Tourism, at least 3 years of housekeeping experience, English at B2, and hands-on knowledge of OPERA Cloud.

Responsibilities

• Ensuring consistent and accurate implementation of housekeeping procedures across properties

Job description

Are you an experienced hospitality specialist passionate about operational excellence, quality standards, and team development? A prominent hotel chain (Cadena hotelera) based in Palma, Mallorca, is looking for a dedicated Housekeeping Trainer to support its ongoing quality management and property onboarding. In this pivotal role, you will help shape daily housekeeping operations, guide room attendants, and maintain service standards across different hotel brands on the island and beyond.

Your core responsibilities include:

• Ensuring the consistent and accurate implementation of housekeeping procedures across properties.
• Training, mentoring, and developing operational housekeeping teams to elevate service quality.
• Conducting structured internal audits to identify areas for improvement and verify compliance with brand guidelines.
• Playing an active role in new hotel openings and transitional phases, ensuring smooth launches and operational alignment.
• Designing, writing, and updating practical housekeeping manuals tailored to the specific standards of each hotel brand within the group.

To succeed in this position, you should bring solid operational experience, instructional capability, and hospitality acumen:

• Higher vocational qualification (Ciclo Formativo de Grado Superior) in Hospitality, Tourism, or Tourist Accommodation Management.
• At least 3 years (36 months) of proven professional experience in housekeeping and hospitality environments.
• Upper-intermediate English language proficiency (minimum B2 level) to train and communicate effectively.
• Practical proficiency and working knowledge of the OPERA Cloud property management system.
• Strong organizational skills, high attention to detail, and a supportive, coaching-oriented mindset.

What this opportunity offers:

• A full-time position based in Palma, Mallorca.
• An interim contract (contrato de interinidad) with an expected duration of 9 months.
• A gross annual salary of €31,755.40.

A professional working environment collaborating across active hotel operations and transition projects.