Hotel Front Desk & Barista Host — Calella

Olala!; Calella; On-site; EUR 24,000 - 36,000; Full time

Job summary

Olala!, a global hospitality and real estate group, seeks a Guest Host - Front Office with barista or bartender skills for our Calella hotel. You will blend front desk duties with beverage service, delivering exceptional guest experiences in shared hotel spaces.

Role requires autonomy, strong organizational skills, and a commitment to operational excellence to ensure guests enjoy a memorable stay at Olala!'s Calella property.

Qualifications

• Experience in front desk operations is required or preferred.
• Barista or bartender skills are advantageous.
• Excellent organizational and time-management abilities.

Responsibilities

• Serve as the primary point of contact for guests in common areas, delivering warm, friendly service.
• Prepare and serve coffee, specialty beverages, cocktails, and other drinks following hotel standards.
• Manage front desk tasks independently, including reservations, check-in/check-out, and guest services.
• Create a welcoming environment by engaging with guests and anticipating needs.
• Monitor stock levels and assist with inventory control.
• Handle guest complaints calmly and professionally, ensuring timely resolution.
• Ensure billing accuracy and maintain guest profiles.
• Maintain security protocols and confidentiality.
• Keep the front desk area organized, clean, and visually appealing.
• Collaborate with hotel teams across departments and shifts.
• Participate in training sessions to develop knowledge of hotel operations and hospitality standards.

Skills

Guest services

Front desk

Beverage service

Multitasking

English

Spanish

Job description

Olala!, a global hospitality and real estate group, seeks a Guest Host - Front Office with barista or bartender skills for our Calella hotel. You will blend front desk duties with beverage service, delivering exceptional guest experiences in shared hotel spaces.

Role requires autonomy, strong organizational skills, and a commitment to operational excellence to ensure guests enjoy a memorable stay at Olala!'s Calella property.