Head Waiter: Lead Service & Guest Experience

Cascada Marbella; Marbella; On-site; EUR 26,000 - 36,000; Full time

Job summary

Cascada Marbella is seeking a Head Waiter to lead our high-end dining room and elevate guest experiences. You will supervise service, train staff, and ensure impeccable hospitality in a dynamic, culinary-driven environment.

Fluency in English and Spanish, excellent communication, and a solid knowledge of food and beverage are essential as you guide guests and staff through a memorable gastronomic journey at Cascada Marbella.

Qualifications

• Proven experience as a head waiter or similar in a high-end restaurant.
• Ability to create a welcoming, refined dining atmosphere.
• Strong knowledge of menu items and beverage pairings.

Responsibilities

• Oversee the dining area to ensure impeccable service and guest satisfaction.
• Coordinate with kitchen staff to ensure timely food delivery and special requests.
• Manage table allocations and reservations to optimize seating.
• Develop menu understanding to provide expert guest guidance.
• Handle inquiries and resolve issues with diplomacy and professionalism.
• Assist in inventory management and dining supplies.
• Collaborate with management to refine service procedures and promotions.

Skills

Customer service

Team leadership

Communication

English fluency

Spanish fluency

Job description

Cascada Marbella is seeking a Head Waiter to lead our high-end dining room and elevate guest experiences. You will supervise service, train staff, and ensure impeccable hospitality in a dynamic, culinary-driven environment.

Fluency in English and Spanish, excellent communication, and a solid knowledge of food and beverage are essential as you guide guests and staff through a memorable gastronomic journey at Cascada Marbella.