Camarero/a

Cascada Marbella; Marbella; Sur place; EUR 26 000 - 36 000; Plein temps

Résumé du poste

Cascada Marbella is seeking a Head Waiter to lead our high-end dining room and elevate guest experiences. You will supervise service, train staff, and ensure impeccable hospitality in a dynamic, culinary-driven environment.

Fluency in English and Spanish, excellent communication, and a solid knowledge of food and beverage are essential as you guide guests and staff through a memorable gastronomic journey at Cascada Marbella.

Qualifications

• Proven experience as a head waiter or similar in a high-end restaurant.
• Ability to create a welcoming, refined dining atmosphere.
• Strong knowledge of menu items and beverage pairings.

Responsabilités

• Oversee the dining area to ensure impeccable service and guest satisfaction.
• Coordinate with kitchen staff to ensure timely food delivery and special requests.
• Manage table allocations and reservations to optimize seating.
• Develop menu understanding to provide expert guest guidance.
• Handle inquiries and resolve issues with diplomacy and professionalism.
• Assist in inventory management and dining supplies.
• Collaborate with management to refine service procedures and promotions.

Connaissances

Customer service

Team leadership

Communication

English fluency

Spanish fluency

Description du poste

Hey there! Ready to join the Cascada Marbella team as our Head Waiter? At Cascada, we're more than a restaurant; we're a hub of innovation in the culinary world, constantly seeking passionate individuals. We value challenging norms, commitment, hard work, honesty, and excellence. This is your opportunity to join a unique and growing team, contributing to our mission of reaching new heights. Excited to make a mark in the culinary landscape? So are we!

Tasks

• Oversee the restaurant’s dining area, ensuring all guests receive impeccable service and a memorable dining experience.
• Coordinate with the kitchen staff to ensure timely preparation and delivery of food, managing any special requests or dietary restrictions with attention to detail.
• Manage table allocations and reservations efficiently, optimizing seating to enhance guest satisfaction and restaurant capacity.
• Develop and maintain a deep understanding of the menu offerings, including ingredients, preparation methods, and recommended pairings, to provide expert advice to guests and staff.
• Handle guest inquiries and resolve any issues with diplomacy and professionalism, ensuring every guest leaves Cascada Marbella with a positive experience.
• Participate in inventory management, including the oversight of dining supplies and the suggestion of orders as needed.
• Collaborate with the management team to refine service procedures, menu offerings, and special promotions or events.

Requirements

• Proven experience as a head waiter, or similar role in a high‑end restaurant or hospitality setting.
• Exceptional customer service skills and the ability to create a welcoming and refined dining atmosphere.
• Fluent in English and Spanish, with excellent verbal communication skills to cater to an international clientele.
• Knowledgeable about food and beverage, with the ability to make recommendations and answer questions regarding the menu.
• Ability to work under pressure and manage busy dining periods with efficiency and grace.

Are you a passionate foodie looking to work in a dynamic culinary environment? Join us at Cascada Marbella as Head Waiter and be part of our exciting gastronomic journey!