Jefe/a de Rango

Cascada Marbella; Marbella; On-site; EUR 25,000 - 36,000; Full time

Job summary

Cascada Marbella in Marbella is seeking a Head Waiter to lead our dining team and ensure a flawless guest experience. You will oversee service standards, train staff, and collaborate with kitchen to deliver refined moments for an international clientele.

We value hospitality excellence, strong English and Spanish, and the ability to thrive under pressure while maintaining a welcoming atmosphere. Join us to contribute to our growing gastronomic journey.

Qualifications

• Proven head waiter experience in a high-end restaurant.
• Exceptional customer service and refined dining atmosphere.
• Fluent in English and Spanish with strong verbal skills.
• Knowledge of food and beverages to answer menu questions.
• Ability to handle busy dining periods under pressure.

Responsibilities

• Oversee dining area to ensure impeccable service and memorable experiences.
• Coordinate with kitchen for timely food prep and accommodate dietary requests.
• Manage table allocations and reservations to optimize seating and capacity.
• Develop understanding of menu ingredients, prep methods, and pairings for guests and staff.
• Handle guest inquiries and resolve issues diplomatically.
• Participate in inventory management of dining supplies and orders.
• Collaborate with management to refine service procedures, menus, and events.

Skills

Customer service

Communication

English fluency

Spanish fluency

Job description

Hey there! Ready to join the Cascada Marbella team as our Head Waiter? At Cascada, we're more than a restaurant; we're a hub of innovation in the culinary world, constantly seeking passionate individuals. We value challenging norms, commitment, hard work, honesty, and excellence. This is your opportunity to join a unique and growing team, contributing to our mission of reaching new heights. Excited to make a mark in the culinary landscape? So are we!

Tasks

• Oversee the restaurant's dining area, ensuring all guests receive impeccable service and a memorable dining experience.
• Coordinate with the kitchen staff to ensure timely preparation and delivery of food, managing any special requests or dietary restrictions with attention to detail.
• Manage table allocations and reservations efficiently, optimizing seating to enhance guest satisfaction and restaurant capacity.
• Develop and maintain a deep understanding of the menu offerings, including ingredients, preparation methods, and recommended pairings, to provide expert advice to guests and staff.
• Handle guest inquiries and resolve any issues with diplomacy and professionalism, ensuring every guest leaves Cascada Marbella with a positive experience.
• Participate in inventory management, including the oversight of dining supplies and the suggestion of orders as needed.
• Collaborate with the management team to refine service procedures, menu offerings, and special promotions or events.

Requirements

• Proven experience as a head waiter, or similar role in a high-end restaurant or hospitality setting.
• Exceptional customer service skills and the ability to create a welcoming and refined dining atmosphere.
• Fluent in English and Spanish, with excellent verbal communication skills to cater to an international clientele.
• Knowledgeable about food and beverage, with the ability to make recommendations and answer questions regarding the menu.
• Ability to work under pressure and manage busy dining periods with efficiency and grace.

Are you a passionate foodie looking to work in a dynamic culinary environment? Join us at Cascada Marbella as Head Waiter and be part of our exciting gastronomic journey!