Head Spa & Wellness Experience Manager

Rosewood Villa Magna; Madrid; On-site; EUR 50,000 - 70,000; Full time

Job summary

Rosewood Villa Magna is seeking a Spa Manager to oversee daily spa and fitness operations, ensuring the highest standards and guest satisfaction within a luxury setting in Madrid.

The role requires deep product knowledge, strong relationship-building with guests and members, and collaboration with hotel leadership on budgets, forecasts and marketing plans. Fluency in Spanish and English is preferred.

Qualifications

• Luxury hospitality experience preferred.
• Fluency in Spanish and English preferred.

Responsibilities

• Oversee day-to-day operations of Spa and fitness area to uphold high standards and guest experience.
• Maintain knowledge of spa services and ensure adherence to departmental policies.
• Collaborate with Director of Rooms and Finance on forecasts, stock levels, budgets and targets.
• Prepare monthly financial and KPI reports for the Spa.
• Motivate sales and establish achievable targets for the team.
• Ensure equipment maintenance and safety within the Spa.

Tools

Spa reservation systems

Job description

Rosewood Villa Magna is seeking a Spa Manager to oversee daily spa and fitness operations, ensuring the highest standards and guest satisfaction within a luxury setting in Madrid.

The role requires deep product knowledge, strong relationship-building with guests and members, and collaboration with hotel leadership on budgets, forecasts and marketing plans. Fluency in Spanish and English is preferred.