Guest Service Specialist: Create Memorable Stays

EDITION; Madrid; Presencial; EUR 19.000 - 23.000; Jornada completa

Descripción de la vacante

EDITION Hotels in Madrid is seeking a Guest Service Representative to ensure guests enjoy a memorable stay from check-in to check-out, providing attentive service and guidance throughout their visit.

You will address guest requests, process operations, and contribute to reports while maintaining a professional appearance and adherence to brand standards. The role requires standing and moving about, with a focus on safety and confidentiality.

Formación

• High school diploma or GED equivalent.
• No related work experience.
• No supervisory experience.
• License or Certification: None.

Responsabilidades

• Greet guests and manage check-in/check-out processes.
• Address guest requests and coordinate services.
• Complete daily reports and maintain security procedures.
• Promote policies and uphold quality standards.

Educación

High school diploma or GED equivalent

Descripción del empleo

EDITION Hotels in Madrid is seeking a Guest Service Representative to ensure guests enjoy a memorable stay from check-in to check-out, providing attentive service and guidance throughout their visit.

You will address guest requests, process operations, and contribute to reports while maintaining a professional appearance and adherence to brand standards. The role requires standing and moving about, with a focus on safety and confidentiality.