Guest Experience Receptionist – Temporary Coverage

Radisson Hotel Group; Barcelona; On-site; EUR 24,000 - 29,000; Full time

Benefits offered by this job

Hotel discounts

Exclusive global benefits

Team member rates

Friends & Family discounts

Breakfast, F&B, Spa discounts

Job summary

Radisson Hotel Group is hiring a Receptionist to elevate the guest experience from check-in to check-out and everything in-between. The role requires delivering exceptional service as part of a dynamic Front Office Team, aiming to host a memorable guest journey.

You will be the guests’ superhero, ensuring all aspects of the journey are delivered to the highest level with patience, empathy and a positive Yes I Can attitude.

Qualifications

• Flexibility and a positive, Yes I Can attitude.
• An eye for detail.
• Creative problem-solver.
• Passionate about creating extraordinary service.
• Ability to work as part of a team to ensure guest satisfaction.
• Strong verbal communication skills.
• Likes having fun at work.
• Experience in a similar position is beneficial but not essential.

Responsibilities

• Elevate the guest experience from check-in to check-out and everything in-between.
• Be a part of the Front Office Team with a focus on delivering exceptional service.
• Ensure guest journey and experience are delivered to the highest level.
• Proactively work to ensure guest satisfaction and smooth front office operations.

Skills

Yes I Can attitude

Attention to detail

Creative problem-solver

Exceptional service

Team player

Verbal communication

Fun at work

Experience in similar role

Job description

Radisson Hotel Group is hiring a Receptionist to elevate the guest experience from check-in to check-out and everything in-between. The role requires delivering exceptional service as part of a dynamic Front Office Team, aiming to host a memorable guest journey.

You will be the guests’ superhero, ensuring all aspects of the journey are delivered to the highest level with patience, empathy and a positive Yes I Can attitude.