Night receptionist (Indefinido, jornada completa)

Radisson Hotel Group; Bilbao; On-site; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Hotel discounts up to 53%

Friends & Family 30% discount

Exclusive food & beverage discounts

Global and local perks

Job summary

Radisson Hotel Group is seeking a Night Receptionist to join our Front Office team in Bilbao. You will welcome guests, handle check-in/check-out, and ensure a memorable stay with a Yes I Can spirit.

We value flexibility, teamwork, and a guest-centric approach. Previous hospitality experience is beneficial but not essential; training and development are provided to help you shine in a fast-paced environment.

Qualifications

• Flexibility and a positive, Yes I Can! Attitude.
• Strong eye for detail and a creative problem-solver.
• Passionate about delivering extraordinary service to guests.
• Ability to work as part of a team to ensure guest satisfaction.
• Strong verbal communication skills and a friendly demeanor.
• Experience in a similar position is beneficial but not essential.

Responsibilities

• Greet guests and manage check-in/check-out with a warm, efficient approach.
• Ensure guest satisfaction by proactively addressing needs and queries.
• Convey the Yes I Can spirit to create memorable guest experiences.
• Support front office operations to ensure smooth running of the night shift.

Skills

Yes I Can attitude

Attention to detail

Creative problem solving

Guest service mindset

Teamwork

Communication skills

Fun at work

Hospitality experience helpful

Job description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

Are you ready to elevate the guest experience from check-in to check-out and everything in-between? Say Yes I Can! and be a part of our dynamic world of Moment Makers.

We are currently seeking a Night Receptionist to join our vibrant team. At Radisson Hotel Group, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences.

As a Receptionist you bring an unmatched level of dedication, a focus on delivering exceptional service, and a genuine passion for creating positive guest experiences to our dynamic Front Office Team.

Our Receptionists love the hustle and bustle of life! It’s not just about check-in and check-out. It’s about everything in-between

You will be our guests’ superhero ensuring all aspects of the guest journey and experience are delivered to the highest level

You will exude patience, empathy and have the personality to host the show

As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department

Qualifications

• Flexibility and a positive, Yes I Can! Attitude
• An eye for detail
• Is a creative problem-solver
• Passionate about creating extraordinary service
• Ability to work as part of a team to ensure guest satisfaction
• Strong verbal communication skills
• Likes having fun at work
• Experience in a similar position is beneficial but not essential

Additional Information

• Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
• Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.
• Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
• Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond.
• Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
• Enjoy benefits such as - up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
• Guaranteed minimum of 30% off for your Friends & Family
• Exclusive Discounts on Breakfast, Food & Beverage, Spa and more

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.