Global HR Services Specialist - Onboarding & Compliance

HP

Sant Cugat del Vallès

Hybrid

EUR 40,000 - 60,000

Full time

14 days+

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Benefits offered by this job

Hybrid work model
Health & Life insurance
Lunch vouchers / canteen
Flexible working hours
HP Flex Program: Kindergarten vouchers
Employee discounts

Job summary

HP is seeking an HR Global Services Advisor 2 to manage onboarding, data integrity, and compliance while advising on service enhancements. You will maintain employee records, drive process improvements, and support audits across a global HR function.

The role collaborates with cross-functional teams to deliver expert HR guidance, educate stakeholders, and ensure a positive employee experience throughout the lifecycle. A hybrid working model is offered with international exposure.

Qualifications

  • Four-year or graduate degree in HR, business administration, or related field.
  • Typically 2–4 years of work experience in customer service or related field.

Responsibilities

  • Provides support and processes HR activities such as pre-hire checks, hiring in HR system, new-hire pre-onboarding, onboarding activities, data changes, disability claims, leave of absence, compensation, benefits, termination of employment, etc.
  • Initiates, reviews, and approves daily HR system transactions, ensuring compliance with policies and procedures.
  • Oversees employee records, ensures information is accurate and up-to-date, and supports audits, government surveys, and reporting.
  • Serves as a consultant to departments outside of the shared services program to help streamline and improve HR processes and procedures and to provide training on best practices.
  • Maintains organization’s internal HR control standards, including timely implementation of internal audit points together with any issues raised by external regulators as applicable.
  • Works with shared services managers to improve processes and systems to deliver a positive experience throughout the employee’s lifecycle.
  • Contributes to educating HR generalists, people managers, and employees on practices and tools to encourage them to resolve issues on their own through HR systems and platforms.
  • Provides orientation to new hires and delivers training for new processes, programs, and platform rollouts.
  • Ensures exceptional service by promptly and accurately responding to questions by employees via HR platform where country-specific HR knowledge or solutions are required and updates knowledge database articles.
  • Supports projects including acquisition deals, representing the HR Global Services organization as needed.

Skills

Portuguese language
Agile Methodology
Auditing
Automation
Business Process
Business Requirements
Dashboard
Data Analysis
Data Integrity
Finance
Human Capital
Human Resources Information System (HR
People Analytics
Workflow Management
Power BI
Tableau (BI)
SQL
Workday (Software)
Process Improvement
Project Management
Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity

Education

Four-year or Graduate Degree in Human Resources, Business Administration, or related discipline
Typically 2–4 years of work experience in customer service or related field

Tools

Power BI
Workday
Tableau
SQL

Job description

HP is seeking an HR Global Services Advisor 2 to manage onboarding, data integrity, and compliance while advising on service enhancements. You will maintain employee records, drive process improvements, and support audits across a global HR function.

The role collaborates with cross-functional teams to deliver expert HR guidance, educate stakeholders, and ensure a positive employee experience throughout the lifecycle. A hybrid working model is offered with international exposure.

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