Global Energy Storage Projects Coordinator & Training Lead

BYD EUROPE; Madrid; On-site; EUR 42,000 - 64,000; Full time

Job summary

BYD Europe in Madrid is seeking an Electrical Engineering specialist for energy storage projects. You will handle administrative tasks, coordinate with departments and ensure project closure efficiently.

You will collaborate with the Chief Engineer on supplier training, develop on-site service plans, and travel internationally as needed to Portugal, Spain, and beyond, contributing to zero-emission energy solutions.

Qualifications

• Electrical engineering knowledge with at least two years of experience in employee training and customer relationship management.
• Experience in energy storage industry or on-site execution of large-scale engineering projects.
• Fluent in English, ability to communicate in Spanish. Mandarin is highly preferred.
• Proficiency in Microsoft Office and various AI-powered applications.
• Overseas work experience is preferred.
• Strong teamwork, communication, learning, analytical thinking, coordination, and organizational skills.
• Proactive, enthusiastic, and highly collaborative, with a strong sense of teamwork and the ability to perform effectively under pressure.

Responsibilities

• Handle day-to-day administrative and coordination tasks for energy storage projects, including organizing incoming and outgoing customer emails, categorizing inquiries, providing appropriate responses, and liaising with relevant departments to resolve customer issues efficiently and in compliance with applicable requirements, thereby facilitating project closure.
• Collaborate with the Chief Engineer to develop supplier training materials and implement training plans. Travel internationally as required, including to Portugal, Spain, and other countries.
• Develop implementation plans for on-site service projects and execute energy storage project commissioning, grid connection, delivery acceptance, and training in accordance with project schedules. Coordinate on-site technical issues and promptly develop contingency plans to address unexpected situations.
• Document technical issues encountered on project sites and compile corresponding solutions. Consolidate after-sales technical issues and conduct data reviews and verification for energy storage projects.
• Coordinate with sales teams, customers, technical teams, and on-site personnel to discuss and resolve issues arising during project commissioning.
• Liaise with domestic project managers and cross-functional departments, including production, quality, project management, and after-sales service, to troubleshoot and resolve on-site project issues.
• Perform other duties as assigned by the supervisor.

Skills

Electrical engineering knowledge

Energy storage knowledge

Training and CRM experience

English and Spanish fluency

Tools

Microsoft Office

AI-powered applications

Job description

BYD Europe in Madrid is seeking an Electrical Engineering specialist for energy storage projects. You will handle administrative tasks, coordinate with departments and ensure project closure efficiently.

You will collaborate with the Chief Engineer on supplier training, develop on-site service plans, and travel internationally as needed to Portugal, Spain, and beyond, contributing to zero-emission energy solutions.