Global Credit & Collections Lead

hotelbedsgroup; España; Presencial; EUR 32.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive benefits package

Descripción de la vacante

HBX Group is a leading travel tech partner helping hotels, transport and activities partners across 140 markets. The Credit & Collections Executive will manage collections for an assigned portfolio, reduce credit risk, and support cash flow by resolving invoice queries and reconciling customer accounts.

Fluent English is required, and the role emphasizes excellent communication and negotiation with customers and internal teams to drive timely payments and strong client relationships.

Formación

• Experience in accounts receivable or credit control roles.
• Proven ability to collect overdue payments and manage debt recovery.
• Ability to reconcile customer accounts and resolve billing issues.
• Strong communication and negotiation skills with customers.

Responsabilidades

• Proactively collect outstanding debt via email, calls, and campaigns.
• Monitor accounts to ensure timely payments and reduce overdue balances.
• Negotiate payment plans and recover difficult-to-collect debt.
• Investigate invoice, payment, and account queries and resolve them.
• Collaborate with internal teams to fix billing discrepancies and support timely payment.
• Maintain accurate records of collections activities and payment status.
• Support cash flow by minimizing bad debt exposure.

Conocimientos

Accounts Receivable

Credit Control

Collections

Negotiation

Communication

Excel

Cross‑functional

Herramientas

Excel

Financial systems

Descripción del empleo

HBX Group is a leading travel tech partner helping hotels, transport and activities partners across 140 markets. The Credit & Collections Executive will manage collections for an assigned portfolio, reduce credit risk, and support cash flow by resolving invoice queries and reconciling customer accounts.

Fluent English is required, and the role emphasizes excellent communication and negotiation with customers and internal teams to drive timely payments and strong client relationships.