Global Business Analyst: Planning, Reporting & Forecasting

Avis Budget Group; Barcelona; Ibrido; EUR 36.000 - 44.000; Tempo pieno

Vantaggi offerti da questo lavoro

Private health insurance

Life Insurance

Meal vouchers

Free car rental after one year

Descrizione del lavoro

Avis Budget Group in Barcelona is seeking an International Business Analyst specializing in Planning & Analysis to support performance and operational excellence of our global contact centres. You will coordinate data collection, reporting, and in-depth analysis to drive informed decision-making and long-term strategic planning across multiple business units.

The role offers a permanent full-time contract, a flexible hybrid model (up to 3 days remote per week), and a competitive package

Competenze

• +2 years of experience as a Business Analyst with reporting, forecasting, and operational analysis.
• Fluent English communication skills (verbal and written).
• Strong analytical mindset with high attention to detail and accuracy.
• Proficient in Excel with the ability to manipulate large data sets.
• Experience with Tableau.

Mansioni

• Prepare and deliver timely, accurate, and reliable daily, weekly, and monthly reports with actionable insights for stakeholders.
• Analyze data related to targets, call volume trends, and performance metrics to inform operations and strategy.
• Consolidate data from multiple sources to provide a comprehensive view of performance.
• Collaborate with international analysts to ensure consistency and quality of analytics output.
• Support workforce planning through forecasting and analysis to optimize efficiency.
• Identify opportunities to improve reporting processes and analytical models.

Conoscenze

Forecasting

Data analysis

Reporting

Stakeholder collaboration

English proficiency

Strumenti

Excel

Tableau

Descrizione del lavoro

Avis Budget Group in Barcelona is seeking an International Business Analyst specializing in Planning & Analysis to support performance and operational excellence of our global contact centres. You will coordinate data collection, reporting, and in-depth analysis to drive informed decision-making and long-term strategic planning across multiple business units.

The role offers a permanent full-time contract, a flexible hybrid model (up to 3 days remote per week), and a competitive package