Financial Planning Analyst

Avis Budget Car Rental LLC; Barcelona; Hybrid; EUR 36,000 - 44,000; Full time

Benefits offered by this job

Private health insurance

Life Insurance

Wellness programs and engaging team 활동

VIP District and rental car discounts

Meal vouchers

Free car rental after one year with AV

Job summary

Avis Budget Group is seeking an International Business Analyst specializing in Planning & Analysis to support performance and operational excellence of international contact centres. You will manage analytics, data collection, reporting, and in-depth analysis to drive informed decisions and strategic planning.

Role offers permanent full-time contract (39 hours/week, Monday to Friday) with a flexible hybrid model (up to 3 days remote).

Qualifications

• +2 years’ experience as a Business Analyst with reporting, forecasting and operational analysis.
• Fluent English communication (verbal and written).
• Strong analytical mindset with high attention to detail and accuracy.
• Proficient in Excel to manipulate and analyse large data sets.
• Experience with Tableau.

Responsibilities

• Prepare and deliver timely, accurate reports with actionable insights for stakeholders.
• Analyse data related to incentive targets, call volume trends and performance metrics.
• Consolidate data from multiple sources to provide a comprehensive view of performance.
• Collaborate with international contact centre analysts to ensure consistent analytics output.
• Support workforce planning through forecasting and analysis to optimise efficiency.
• Identify opportunities to improve reporting processes and analytical models.

Skills

Reporting

Forecasting

Operational analysis

Analytical mindset

Attention to detail

Fluent English

Excel

Tableau

Tools

Excel

Tableau

Job description

As an International Business Analyst specializing in Planning & Analysis, you will play a pivotal role in supporting the performance and operational excellence of our international contact centres. You will manage the analytics function by coordinating data collection, reporting, and in-depth analysis to drive informed decision-making and long-term strategic planning.

Key Responsibilities :

- Prepare and delivertimely,accurate, and reliable daily, weekly, and monthly reportsprovidingactionable insights to stakeholders.

- Analyse data related to incentive targets, call volume trends, and performance metrics to inform short-term operations and long-term strategic initiatives.

- Compile,consolidate, and mine data from multiple contact centre sources and business units toprovidea comprehensive view of performance.

- Collaborate with international contact centre analysts to ensure consistency and quality of analytics output.

- Support workforce planning activities through forecasting and analysis tooptimizeoperational efficiency.

- Continuouslyidentifyopportunities to improve reporting processes and analytical models.

What We Offer :

- Permanent full-time contract (39 hours per week, Monday to Friday)

- Flexible hybrid work model – up to 3 days remote per week

- 40k plus 10% STIP

- Private health insurance & Life Insurance

- Wellness programs and engaging team activities

- VIP District and rental car discounts

- Modern, multicultural work environment at Barcelona World Trade Centre

- Meal vouchers and free car rental after one year with the company

WhatWe’reLooking For :

- +2 yearspreviousrelevant experience as a Business Analyst with reporting, forecasting, and operational analysis

- Fluent English communication skills (verbal and written)

- Strong analytical mindset with high attention to detail and accuracy

- Proficient in Excel with the ability to manipulate and analyse large data sets

- Experience with Tableau

- Excellent interpersonal skills to collaborate with stakeholders at all organizational levels

- Ability to work independently, proactively, and creatively,demonstratingsound judgment

- Confident in challenging assumptions constructively and offering innovative solutions

Avis Budget Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race,color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated againston the basis ofdisability.

Barcelona

Barcelona

Spain