Financial Planning Analyst

Spain Avis Budget Group Contact Centres EMEA S.A.; Barcelona; Hybrid; EUR 40,000 - 44,000; Full time

Benefits offered by this job

Private health insurance & Life Ins.

Wellness programs and team activities

40k + 10% STIP

Job summary

Avis Budget Group is seeking an International Business Analyst specializing in Planning & Analysis in Barcelona. You will manage analytics, coordinate data collection, reporting, and in-depth analysis to drive informed decision-making and long-term strategic planning.

The role requires 2+ years of relevant experience, strong Excel and Tableau skills, and fluent English. It offers a permanent full-time contract, hybrid work up to 3 days remote, a 40k base with a 10% STIP, health and life

Qualifications

• 2+ years experience as a Business Analyst with reporting, forecasting and operational analysis.
• Fluent English (verbal and written).
• Strong analytical mindset with high attention to detail and accuracy.
• Proficient in Excel with ability to manipulate and analyse large data sets.
• Experience with Tableau.
• Excellent interpersonal skills to collaborate with stakeholders at all organizational levels.

Responsibilities

• Prepare and deliver timely, accurate daily, weekly, and monthly reports with actionable insights.
• Analyse data related to incentive targets, call volume trends, and performance metrics for ops and strategy.
• Consolidate and mine data from multiple contact centre sources and business units to provide a comprehensive performance view.
• Collaborate with international contact centre analysts to ensure consistent analytics output.
• Support workforce planning through forecasting and analysis to optimize efficiency.
• Continuously identify opportunities to improve reporting processes and analytical models.

Skills

Analytical mindset

Attention to detail

Independent worker

Proactive problem solving

Stakeholder collaboration

Tools

Excel

Tableau

Job description

As an International Business Analyst specializing in Planning & Analysis, you will play a pivotal role in supporting the performance and operational excellence of our international contact centres. You will manage the analytics function by coordinating data collection, reporting, and in-depth analysis to drive informed decision-making and long-term strategic planning.

Key Responsibilities

• Prepare and deliver timely, accurate, and reliable daily, weekly, and monthly reports providing actionable insights to stakeholders.
• Analyse data related to incentive targets, call volume trends, and performance metrics to inform short-term operations and long-term strategic initiatives.
• Compile, consolidate, and mine data from multiple contact centre sources and business units to provide a comprehensive view of performance.
• Collaborate with international contact centre analysts to ensure consistency and quality of analytics output.
• Support workforce planning activities through forecasting and analysis to optimize operational efficiency.
• Continuously identify opportunities to improve reporting processes and analytical models.

What We Offer

• Permanent full-time contract (39 hours per week, Monday to Friday)
• Flexible hybrid work model – up to 3 days remote per week
• 40k plus 10% STIP
• Private health insurance & Life Insurance
• Wellness programs and engaging team activities
• VIP District and rental car discounts
• Modern, multicultural work environment at Barcelona World Trade Centre
• Meal vouchers and free car rental after one year with the company

What We’re Looking For

• +2 years previous relevant experience as a Business Analyst with reporting, forecasting, and operational analysis
• Fluent English communication skills (verbal and written)
• Strong analytical mindset with high attention to detail and accuracy
• Proficient in Excel with the ability to manipulate and analyse large data sets
• Experience with Tableau
• Excellent interpersonal skills to collaborate with stakeholders at all organizational levels
• Ability to work independently, proactively, and creatively, demonstrating sound judgment
• Confident in challenging assumptions constructively and offering innovative solutions

Avis Budget Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Barcelona Barcelona Spain

A vehicle rental provider of choice for travelers around the world, Avis Budget Group is powered by our people, our partners, and technology. We operate some of the most recognized brands in the industry through Avis, Budget, and Zipcar, along with local brands such as Payless, France Cars, Apex, and Maggiore.