Hybrid Global Planning & Analytics Analyst

Avis Budget Group International; Barcelona; Hybrid; EUR 36,000 - 44,000; Full time

Benefits offered by this job

Flexible hybrid work model

Private health insurance

Life Insurance

Wellness programs

VIP District and rental car discounts

Meal vouchers

Free car rental after one year

Job summary

Avis Budget Group is seeking an International Business Analyst for Planning & Analysis to support performance and operational excellence of our international contact centres. You will coordinate data collection, reporting, and in-depth analysis to drive informed decision-making and long-term strategic planning.

You will collaborate with international analysts, support workforce planning through forecasting, and identify opportunities to improve reporting processes and analytical models.

Qualifications

• 2+ years of experience as a Business Analyst with reporting and forecasting.
• Fluent English communication (verbal and written).
• Strong analytical mindset with high accuracy.
• Proficient in Excel for large data manipulation.
• Experience with Tableau.
• Excellent interpersonal skills to collaborate with stakeholders at all levels.

Responsibilities

• Prepare and deliver timely, accurate daily, weekly, and monthly reports with actionable insights to stakeholders.
• Analyze data related to incentive targets, call volume trends, and performance metrics.
• Consolidate and mine data from multiple sources to provide a comprehensive view of performance.
• Collaborate with international contact centre analysts to ensure consistency of analytics output.
• Support workforce planning through forecasting and analysis to optimize operational efficiency.
• Continuously identify opportunities to improve reporting processes and analytical models.

Skills

Fluent English

Analytical mindset

Attention to detail

Interpersonal skills

Tools

Excel

Tableau

Job description

Avis Budget Group is seeking an International Business Analyst for Planning & Analysis to support performance and operational excellence of our international contact centres. You will coordinate data collection, reporting, and in-depth analysis to drive informed decision-making and long-term strategic planning.

You will collaborate with international analysts, support workforce planning through forecasting, and identify opportunities to improve reporting processes and analytical models.