Global After-Sales Leader - Bikes & Excellence

ORBEA; Mallabia; On-site; EUR 70,000 - 90,000; Full time

Job summary

ORBEA is seeking an After-Sales Service Manager with strategic vision to turn our technical service into a global benchmark for excellence.

You will coordinate international teams, oversee service standards across countries and regions, and lead a culture of proactive problem solving.

This role requires a cycling DNA, strong leadership, and English proficiency to engage our international locations and markets. This is a high-impact position in a cycling-focused company.

Qualifications

• Education: a degree or engineering background.
• Cycling knowledge: speak the language of bikes.
• Proven leadership: experience managing teams.

Responsibilities

• Lead and empower technical and workshop teams.
• Oversee service standards across countries/regions.
• Design proactive processes to prevent issues.
• Monitor KPIs to ensure efficiency and quality.

Skills

Leadership

International Coordination

Data-driven

Cycling Knowledge

Education

Engineering degree or background

Job description

ORBEA is seeking an After-Sales Service Manager with strategic vision to turn our technical service into a global benchmark for excellence.

You will coordinate international teams, oversee service standards across countries and regions, and lead a culture of proactive problem solving.

This role requires a cycling DNA, strong leadership, and English proficiency to engage our international locations and markets. This is a high-impact position in a cycling-focused company.