Europe-Based Global Aftersales Chief | Growth & Service

Cornerstone Global Partners (CGP Group); España; Hybrid; EUR 250.000 - 450.000; Vollzeit

Zusammenfassung

Cornerstone Global Partners (CGP Group) is seeking a Global Head of Aftersales to lead the strategy and operations of a major automotive client with a global footprint. Reporting to the Global CEO, you will shape service, parts, and lifecycle value across regions, driving revenue growth and customer satisfaction.

You will build a scalable operating model, align regional leaders, and partner with Sales, Product, and Supply Chain to transform aftersales into a strategic growth engine with

Qualifikationen

• Significant senior leadership experience in global aftersales, service operations, or aftermarket business.
• Proven track record driving revenue growth, profitability, and customer satisfaction.
• Experience leading multi-country operations and collaborating with distributors, dealers, or partners.
• Experience reporting to CEO or executive leadership.

Aufgaben

• Define and implement the global aftersales strategy aligned with growth plans.
• Lead service delivery models, warranty processes, and customer experience improvements.
• Drive revenue, profitability, and recurring revenue across services and parts.
• Develop global spare parts strategy, inventory planning, and pricing policies.
• Build and manage a global service network with partners and distributors.

Kenntnisse

Global leadership experience

Aftersales operations

Automotive industry knowledge

Revenue growth focus

Multi-country leadership

CEO reporting experience

Data analytics / KPIs

Jobbeschreibung

Cornerstone Global Partners (CGP Group) is seeking a Global Head of Aftersales to lead the strategy and operations of a major automotive client with a global footprint. Reporting to the Global CEO, you will shape service, parts, and lifecycle value across regions, driving revenue growth and customer satisfaction.

You will build a scalable operating model, align regional leaders, and partner with Sales, Product, and Supply Chain to transform aftersales into a strategic growth engine with