German Travel Support Advisor — Relocation & Training
Mercier Consultancy MD
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Benefits offered by this job
Job summary
Mercier Consultancy Group is seeking a German Speaking Travel Support Advisor in Bulgaria to join our prestigious travel partner team. You will handle inquiries, bookings, and disruptions while focusing on delivering a seamless experience for German-speaking travelers.
Fluency in German and strong English, excellent communication, and prior customer service experience in travel or hospitality are required. A valid EU work right is needed; we offer training, relocation support, and a dynamic
Qualifications
- German (native or fluent) is mandatory.
- English proficiency to thrive in an international team.
- Excellent communication and passion for travel.
- Experience in customer service, hospitality, or travel is advantageous.
- Proven ability to navigate multiple software platforms.
- EU passport or legal right to work in the EU.
Responsibilities
- Manage travel inquiries and reservations with precision.
- Provide guidance on flight, hotel, and vehicle bookings.
- Resolve scheduling issues and disruptions professionally.
- Act as primary contact delivering high-quality support.
- Maintain customer records and travel documents.
- Collaborate with global teams to ensure consistent service.
- Utilize internal booking systems to optimize itineraries and cost-efficiency.
Skills
Job description
Mercier Consultancy Group is seeking a German Speaking Travel Support Advisor in Bulgaria to join our prestigious travel partner team. You will handle inquiries, bookings, and disruptions while focusing on delivering a seamless experience for German-speaking travelers.
Fluency in German and strong English, excellent communication, and prior customer service experience in travel or hospitality are required. A valid EU work right is needed; we offer training, relocation support, and a dynamic
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