German-Speaking Renewal & Expansion Specialist (In-Office 3 Days)

Autodesk; Barcelona; Hybrid; EUR 42,000 - 62,000; Full time

Job summary

Autodesk is seeking a Senior Associate Digital Renewal Representative to manage renewal cycles across regional accounts, ensuring timely and accurate renewals while protecting and expanding the existing customer base. You will collaborate with Account Executives, Customer Success Managers, and partners, using CRM tools and playbooks to execute renewals with increasing independence.

This in-office role requires 1–3 years in renewals or inside sales, plus fluency in English and German.

Qualifications

• 1–3 years of experience in inside sales, renewals, account management, or customer-facing sales roles
• Fluency in English + German
• Experience closing deals or renewals, including customer communication and follow-up
• Proven ability to manage multiple renewal cycles and priorities concurrently
• Strong organizational and time-management skills
• Experience using CRM or renewal tracking systems
• Effective written and verbal communication skills
• Customer-focused mindset with the ability to identify and address customer needs
• German speaker

Responsibilities

• Execute end-to-end renewal motions, streamlining workflows and minimizing manual intervention
• Close customer renewals to protect and retain the existing customer base, ensuring accuracy and on time execution
• Drive and close seat expansion opportunities at the time of renewal using standard sales plays
• Monitor account auto-renewal status and intervene when auto-renewals are disabled to prevent churn
• Work directly with customer procurement teams to complete renewal transactions
• Maintain accurate sales forecasts and pipeline visibility using CRM and renewal tracking tools
• Collaborate with Account Executives on larger cross-sell and expansion opportunities
• Engage and when needed partner with Customer Success Managers to support retention and adoption efforts during post-sale engagements
• Provide light-touch support to authorized partners
• Share insights on churn risks, renewal blockers, and missed upsell opportunities across internal teams
• Gather and deliver customer feedback related to products, packaging, and renewal experience

Skills

English proficiency

German language

CRM experience

Time management

Organizational skills

Communication skills

Renewals experience

Education

Bachelor’s degree or equivalent

Tools

CRM software

Job description

Autodesk is seeking a Senior Associate Digital Renewal Representative to manage renewal cycles across regional accounts, ensuring timely and accurate renewals while protecting and expanding the existing customer base. You will collaborate with Account Executives, Customer Success Managers, and partners, using CRM tools and playbooks to execute renewals with increasing independence.

This in-office role requires 1–3 years in renewals or inside sales, plus fluency in English and German.