German-Speaking Luxury Search Concierge

Mercier Consultancy MD

España

On-site

EUR 28,000 - 42,000

Full time

3 days ago
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Benefits offered by this job

Relocation package
Health insurance
Training program
Career development
Performance bonus

Job summary

Mercier Consultancy Group seeks a German-speaking Search Engine Customer Expert in Greece, delivering white-glove support to a discerning luxury client base. You will manage German-language inquiries, offer personalized product guidance, and uphold premium service standards in a dynamically international environment.

Relocation assistance and comprehensive training are provided, with opportunities for career development within the firm's luxury sector clientele.

Qualifications

  • Native or fluent German is mandatory
  • EU passport or work permit for Greece
  • Experience in customer relations or luxury retail is a plus
  • Excellent communication skills with premium tone
  • Strong digital navigation skills
  • Passion for luxury goods and eye for detail

Responsibilities

  • Provide high-touch, white-glove customer support for discerning clients in the luxury goods sector
  • Manage search engine related queries with precision and brand alignment
  • Understand exclusive product catalogs to offer personalized recommendations to international clients
  • Handle complex inquiries regarding luxury acquisitions and digital services with professionalism
  • Collaborate with cross-functional teams to elevate the digital user experience for high-net-worth customers
  • Ensure all interactions reflect sophistication and brand exclusivity
  • Handle sensitive information with total discretion and confidentiality

Skills

German fluency
Digital literacy
Customer relations
Premium service

Job description

Mercier Consultancy Group seeks a German-speaking Search Engine Customer Expert in Greece, delivering white-glove support to a discerning luxury client base. You will manage German-language inquiries, offer personalized product guidance, and uphold premium service standards in a dynamically international environment.

Relocation assistance and comprehensive training are provided, with opportunities for career development within the firm's luxury sector clientele.

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