Portuguese Speaking Search Engine Customer Expert - Work Remote In Greece

Mercier Consultancy MD; Barcelona; On-site; EUR 20,000 - 27,000; Full time

Benefits offered by this job

Competitive salary

Fully paid training

Health insurance

Relocation package

Monthly performance bonus

13th and 14th salaries

Career growth opportunities

Job summary

Mercier Consultancy Group is seeking a Portuguese-speaking Search Engine Customer Expert to join its international customer support hub in Greece. The role involves delivering high-quality assistance to Portuguese-speaking users and collaborating with global teams to ensure efficient service delivery.

The position requires native/fluent Portuguese, English proficiency for corporate communication, and willingness to relocate to Greece for an international career opportunity.

Qualifications

• Native or fluent Portuguese (spoken and written)
• Valid EU passport
• Proficiency in English for corporate communication
• Willingness to relocate to Greece for international role

Responsibilities

• Provide high-quality support to users in the search engine context
• Assist clients with search engine related inquiries
• Troubleshoot technical issues with deep product knowledge
• Communicate complex information clearly to Portuguese-speaking users
• Collaborate with international teams to optimize service delivery
• Achieve KPIs in line with top-tier support standards
• Contribute to improving support documentation and processes

Skills

Portuguese language

English proficiency

Problem-solving

Communication skills

Job description

Portuguese Speaking Search Engine Customer Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading organizations across Europe. We pride ourselves on delivering bespoke staffing solutions, ensuring every professional we place finds a path to excellence within the vibrant landscape of international customer support services.

Job Overview

We are currently scouting for a talented professional to fill the Portuguese Speaking Search Engine Customer Expert position in Greece. This is a unique opportunity to join one of the most prestigious customer support services hubs in the Mediterranean, providing world-class assistance to users globally while enjoying a career-defining experience.

Key Responsibilities

• Provide high-quality support to users, ensuring excellence within the customer support services sector
• Assist clients with search engine related inquiries, maintaining a high level of accuracy and satisfaction
• Troubleshoot technical issues while demonstrating deep product knowledge in a professional environment
• Communicate complex information clearly and empathetically to Portuguese-speaking users
• Collaborate with international teams to optimize service delivery and operational efficiency
• Achieve individual and team-based KPIs consistent with industry standards for top-tier support
• Contribute to the continuous improvement of support documentation and internal service processes

Requirements

• Native or fluent Portuguese (spoken and written)
• Valid EU passport (mandatory)
• Proficiency in English for corporate communication
• Strong problem-solving skills and a passion for technology and search engines
• Exceptional communication skills, essential for success in customer support services
• Willingness to relocate to Greece and embrace a new international career challenge

Benefits

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• Exceptional career growth opportunities within Portuguese-speaking jobs
• And Much More..

Life in Greece

Embarking on one of the many available jobs in Greece means more than just a career move; it is an invitation to enjoy a lifestyle defined by Mediterranean sunshine, rich history, and vibrant culture. Greece offers an unparalleled quality of life, where ancient traditions meet a modern, cosmopolitan spirit, making it the perfect destination for your next professional chapter.

Our comprehensive relocation support ensures that your transition to life in Greece is seamless and stress-free. From the world-renowned cuisine to the warmth of the local community, you will find that living in Greece provides the perfect backdrop to balance a demanding career with personal well-being. Join us and discover why Greece remains a top destination for international talent.