German-Speaking Transportation Customer Expert (Remote)

Mercier Consultancy MD; España; À distance; EUR 23 000 - 31 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Fully Paid Training programs for the消费

Health Insurance

Fully Paid Relocation Package (flight,

Résumé du poste

Mercier Consultancy Group is seeking a German-speaking Transportation Customer Expert to join our remote team serving Greece. You will handle inquiries about consumer electronics logistics and delivery, ensuring premium service for high-end tech users.

Work from home in Greece with full relocation support if needed and access to paid training. Fluent German, strong problem-solving, and experience in logistics or customer service are essential for success.

Qualifications

• Native or fluent German (spoken and written).
• Valid EU passport.
• Interest in consumer electronics.
• Strong problem-solving in logistics.
• Ability to work remotely in Greece.
• Experience in customer service or logistics is advantageous.

Responsabilités

• Provide support on electronics logistics and delivery inquiries.
• Manage end-to-end transportation issues.
• Collaborate with cross-functional teams to track shipments.
• Maintain high satisfaction with German-speaking customers.
• Document cases in CRM software and update timelines.

Connaissances

German language

Customer service

Logistics knowledge

Remote work

Problem solving

Outils

CRM software

Description du poste

Mercier Consultancy Group is seeking a German-speaking Transportation Customer Expert to join our remote team serving Greece. You will handle inquiries about consumer electronics logistics and delivery, ensuring premium service for high-end tech users.

Work from home in Greece with full relocation support if needed and access to paid training. Fluent German, strong problem-solving, and experience in logistics or customer service are essential for success.