German-Speaking Live Expert — On-Site, Barcelona

Concentrix Spain Business Process Outsourcing S.L.U.; Barcelona; On-site; EUR 18,000 - 22,000; Full time

Benefits offered by this job

Medical Insurance

Barcelona office

Full-time contract

Job summary

Concentrix Spain Business Process Outsourcing S.L.U. in Barcelona is seeking a Live Expert (German-speaking) for an on-site role in the high-tech industry.

You will demonstrate products, drive sales, and deliver excellent customer service during calls while maintaining product expertise. The candidate should be fluent in German and English, have customer service or sales experience, and be comfortable on camera within a training and sales environment.

Qualifications

• Proficient or bilingual in German and advanced English.
• Previous customer service and/or sales experience.
• Passion or prior work experience within technology.
• Friendly, engaging personality.
• Comfortable working on camera.
• Strong communication skills.
• Team player, self-motivated, positive.

Responsibilities

• Demonstrate products and features on a video call.
• Increase sales and market share through interactions.
• Deliver excellent customer service on each call by answering queries.
• Maintain an expert understanding of products.
• Merchandising, maintaining, and reporting on inventory.
• Scriptwriting and translations.
• Creating and presenting training content.
• Support for filming tasks as required including potential out of hours working.

Skills

German language

English language

Customer service

Sales experience

Technology interest

Job description

Concentrix Spain Business Process Outsourcing S.L.U. in Barcelona is seeking a Live Expert (German-speaking) for an on-site role in the high-tech industry.

You will demonstrate products, drive sales, and deliver excellent customer service during calls while maintaining product expertise. The candidate should be fluent in German and English, have customer service or sales experience, and be comfortable on camera within a training and sales environment.