German-speaking Game Support Master in Sofia

Next Job Abroad; Alcoy; On-site; EUR 17,000 - 19,000; Full time

Benefits offered by this job

Airport pickup

Hotel stay 21 days

Annual vacation voucher

Private health insurance

On-site gym

Relocation assistance

Job summary

Next Job Abroad in Sofia, Bulgaria is looking for energetic German-speaking professionals to join the team behind global multiplayer games. You will support players, moderate communities, and help resolve issues across live chat, email, and tickets, while enjoying an expatriate lifestyle.

This role offers a fixed monthly salary of €1,585, relocation assistance, airport pickup, 21 days hotel stay, a vacation voucher, private health insurance, and access to a private gym.

Qualifications

• German language proficiency (native or C1)
• English proficiency (B2) for system navigation and training
• Good basic computer skills and CRM familiarity

Responsibilities

• Provide player support across live chat, email, and tickets in German
• Moderate community boards and identify trends or bugs
• Use CRM tools and diagnostics to deliver fast, player-first answers
• Document knowledge and help shape support processes for millions of users

Skills

German language

English language

Tools

MS Outlook

Excel

CRM software

Job description

Next Job Abroad in Sofia, Bulgaria is looking for energetic German-speaking professionals to join the team behind global multiplayer games. You will support players, moderate communities, and help resolve issues across live chat, email, and tickets, while enjoying an expatriate lifestyle.

This role offers a fixed monthly salary of €1,585, relocation assistance, airport pickup, 21 days hotel stay, a vacation voucher, private health insurance, and access to a private gym.