German-Speaking Customer Service Agent in Malaga

speakit; Málaga; On-site; EUR 19,000 - 24,000; Full time

Benefits offered by this job

€21,500 gross per year

Permanent contract

39 hours per week

On-site training in Malaga center

Relocation package for candidates

Working hours: 8h–22h

Start date: 17th March

Job summary

Speakit in Málaga is seeking a German-speaking Customer Service Agent. You will assist German customers via multiple channels, help with reservations, and provide information to answer inquiries.

Requirements include native or bilingual German, advanced English (C1), and residence in Málaga or relocation. A permanent contract and relocation support are provided, with 39 hours per week and on-site training at our Málaga center.

Qualifications

• Native or bilingual level of German.
• Advanced level of English (C1).
• Residence in Malaga (or nearby) or willing to relocate to this city.
• Customer Service or accommodation experience is valuable.
• Candidates must have the valid documents to work in Spain (NIE, Social Security Number).

Responsibilities

• Assisting German speaking customers through different channels.
• Helping customers with reservations, cancelations, changes, etc.
• Providing all the necessary information to customers answering the questions they might have.
• Solving unpredictable situations in a professional and customer-oriented manner.

Skills

German language

Customer service

English (C1)

Job description

Speakit in Málaga is seeking a German-speaking Customer Service Agent. You will assist German customers via multiple channels, help with reservations, and provide information to answer inquiries.

Requirements include native or bilingual German, advanced English (C1), and residence in Málaga or relocation. A permanent contract and relocation support are provided, with 39 hours per week and on-site training at our Málaga center.