German Customer Support Specialist - Tech, Barcelona

Savior Artigos Texteis Lda; Barcelona; Presencial; EUR 28.000 - 36.000; Jornada completa

Descripción de la vacante

Savior Artigos Texteis Lda in Barcelona is hiring a Customer Support Specialist for a Tech account. You will help users with account and product support, communicating in German and using English daily. Start date is 31/Aug/26. Training, onboarding and ongoing coaching are provided to help you grow within a multicultural team.

Previous customer service experience is a plus but not essential, as comprehensive training is offered to prepare you for success in this role.

Formación

• Fluent German required; English daily usage.
• Prior customer service experience is a plus but training is provided.

Responsabilidades

• Respond to customer enquiries across multiple channels.
• Document each case accurately.
• Flag anything unusual to a supervisor.
• Provide German language support and assist customers with English where needed.

Conocimientos

German language proficiency

English communication

Descripción del empleo

We're recruiting German speakers for a Customer Support Specialist role on a Tech account based in Barcelona, Spain.

You'll help users of a major digital platform with account and product support.

Start date: 31/Aug/26.

Your daily tasks will include responding to customer enquiries across multiple channels, documenting each case accurately, and flagging anything unusual to a supervisor.

We're looking for candidates who communicate confidently in German and are comfortable working in English day to day.

Prior customer service experience is a plus but not essential, as full training is provided.

You'll receive structured onboarding, ongoing coaching, and clear opportunities to grow within a supportive, multicultural team.

Full training and career development support provided.

This is a great opportunity to build a career in customer experience with a supportive, multilingual team and clear paths for growth.

This is a great opportunity to build a career in customer experience with a supportive, multilingual team and clear paths for growth.