German Speaking Customer Advisor

Cross Border Talents; Cataluña; On-site; EUR 26,000 - 32,000; Full time

Benefits offered by this job

Salary commensurate with experience

Health and life insurance

Relocation package with accommodation

On-site work in Barcelona

Career development opportunities

Job summary

Cross Border Talents in Barcelona is seeking a German Speaking Customer Advisor to deliver top-notch service from our on-site office. No prior software industry experience is required as we provide comprehensive training, with a relocation package for international candidates.

As a client-facing specialist, you will engage clients in German, resolve inquiries, and guide them through product installation and usage, while collaborating with a diverse team in a vibrant tech environment.

Qualifications

• Fluent in German, written and spoken.
• No prior experience required; comprehensive training provided.
• Strong communication and customer-centric approach.
• On-site work in Barcelona.

Responsibilities

• Engage with clients using German to address inquiries and provide information about software products.
• Resolve issues and ensure a positive customer experience.
• Guide clients on installation, usage, and troubleshooting of software products.
• Collaborate with a diverse team in a dynamic Barcelona office.

Skills

Fluent German

Customer-focused

Strong communication

Job description

About the job German Speaking Customer Advisor

Embark on an exciting career journey in the vibrant city of Barcelona! We are a leading player in the software industry, dedicated to providing innovative solutions. As we expand our team, we're searching for dynamic individuals fluent in German to join us as Customer Advisors. No prior experience is necessary; we value individuals with diverse backgrounds and provide comprehensive training. This on-site position in Barcelona offers the perfect blend of contributing to the software industry while enjoying the cultural richness of Spain. For those joining us from abroad, a comprehensive relocation package with accommodation awaits you.

Position Overview: As a German Speaking Customer Advisor, you will be the friendly face and solution provider for our clients, delivering top-notch service from our office in Barcelona. This on-site position allows you to immerse yourself in the dynamic atmosphere of Barcelona while making a meaningful impact in the software industry. Join us in creating positive customer experiences that transcend borders.

Responsibilities:

• Client Engagement Specialist:
• Utilize your fluent German language skills to engage with clients, addressing inquiries, resolving issues, and providing information related to our software products.
• Be the empathetic and knowledgeable point of contact, ensuring a positive customer experience.
• Immerse yourself in the vibrant atmosphere of Barcelona, working on-site to create a collaborative and dynamic work environment.
• Collaborate seamlessly with a diverse team, contributing to a positive and inclusive work culture.
• Software Support Guru:
• Learn about our software products to guide clients in resolving inquiries related to installation, usage, and troubleshooting.
• Provide clear and concise information, contributing to a positive and efficient customer support experience.
• Relocation Adventure (For International Candidates):
• If relocating, enjoy a seamless transition to Barcelona with our relocation package, providing accommodation support for a smooth start in the city.
• Immerse yourself in the rich culture, history, and lifestyle of Barcelona while contributing to our commitment to exceptional customer service.
• Wellness and Supportive Environment Advocate:
• Prioritize your well-being with a competitive salary and comprehensive health and life insurance coverage.
• Engage in wellness programs designed to support a healthy work-life balance, fostering both personal and professional growth.

Requirements:

• Fluent in German, both written and spoken.
• No prior experience in the software industry necessary we value individuals with diverse backgrounds and provide comprehensive training.
• Strong communication skills and a customer-centric approach.
• Ability to work on-site in Barcelona.

Perks and Benefits:

• Competitive salary commensurate with your skills and experience.
• Comprehensive health and life insurance coverage for your peace of mind.
• On-site work in Barcelona, allowing you to immerse yourself in the vibrant culture and history of the city.
• Relocation package, including accommodation support for candidates relocating from abroad.
• Opportunities for professional development and career advancement within the dynamic software industry.