German Customer Support Specialist – Banking Sector

Cbt; Valencia; Presencial; EUR 26.000 - 38.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Structured onboarding

Paid training

Descripción de la vacante

Teleservices Valencia is seeking a German Customer Support Specialist to join an international banking client. You will handle inquiries via phone, chat, and email in German, delivering clear solutions and maintaining high service levels.

The role starts 18 May 2026 with an initial 3-month contract, leading to a permanent position based on performance; Valencia location offers a multicultural environment and a structured onboarding with paid training.

Formación

• Native German speaker (mandatory).
• Spanish level B2 or higher.
• Experience in customer support via phone, chat or email.

Responsabilidades

• Assist customers via phone, chat and email.
• Manage banking inquiries and front desk support issues.
• Deliver clear and professional solutions.
• Ensure high-quality customer experience.
• Resolve incidents accurately and efficiently.
• Support German-speaking banking clients.

Conocimientos

German language

Native German speaker

Multichannel support

Communication skills

Descripción del empleo

German Customer Support Specialist - Banking Sector

Join the Teleservices company and become part of an international customer support team working for a leading name in the banking sector.

If you are a native German speaker with excellent communication skills and a passion for helping customers via phone, chat, and email, this is your opportunity to build a long-term career in Valencia within a global financial environment.

Why This Opportunity Stands Out

Prestigious international banking project

Competitive salary + annual bonus

Structured onboarding & paid training

Multicultural working environment

Multichannel customer support role

High quality of life in Valencia

Role: German Customer Support Specialist - Banking Sector

Start Date: 18 May 2026

Contract Structure

Initial 3-month temporary contract

Permanent contract based on performance

Salary Package - Valencia

€1,200 annual performance bonus

Your Responsibilities

You will be responsible for:

Assisting customers via phone, chat, and email

Managing banking inquiries and front desk support issues

Delivering clear and professional solutions

Ensuring high-quality customer experience

Resolving incidents efficiently and accurately

Supporting German-speaking banking clients

Training & Working Hours

Initial Training

Starts: 16/Sep

Afternoon: 14:00 - 24:00

Night shifts are NOT available in Valencia

Candidate Profile

We are looking for professionals who:

Are native German speakers (mandatory)

Have Spanish level B2 or higher

Enjoy helping customers and solving problems

Can work in a fast-paced environment

Are available from 18/05/2026

Recruitment Process

Final validation by German recruitment manager

Living in Valencia offers:

Strong international community

Growing career opportunities in customer service

Madrid

German Customer Support Specialist - Banking Sector Valencia, Spain