Front Office Trainee (Internship)

Grand Hyatt; Barcelona; Presencial; EUR 4464 - 6696; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

€500 net/month stipend

Personalized training plan

Free Headspace subscription

Staff meals during shifts

6 vacation days during the internship

Hyatt special rates

Discounts in hotel restaurants and bars

Wellbeing support platform

Global career opportunities

Descripción de la vacante

Grand Hyatt Barcelona is seeking enthusiastic students for a Front Office Internship Program. Candidates should be studying Hospitality Management or a related field and fluent in Spanish and English. Internship responsibilities include assisting with guest check-in, handling reservations, and providing information about hotel services. An internship stipend of €500 net/month is offered along with training and various employee benefits. This is a unique opportunity to gain experience in luxury hospitality operations.

Formación

• Must be able to sign an internship agreement.
• Comfortable working in a fast-paced, client-facing environment.
• Available for a minimum of 5 months.

Responsabilidades

• Assist with guest check-in and check-out procedures.
• Support in handling reservations and guest preferences.
• Provide information about hotel services and local attractions.
• Respond to guest inquiries and concerns professionally.
• Collaborate with other departments to ensure seamless operations.
• Help maintain accurate guest records.
• Support in upselling rooms and hotel services.
• Assist with administrative tasks at the Front Office.

Conocimientos

Fluent in Spanish

Fluent in English

Strong communication skills

Service-oriented

Proactive

Organized

Attention to detail

Educación

Student in Hospitality Management, Tourism, Business Administration, or related field

Descripción del empleo

At Grand Hyatt Barcelona, one of the city’s newest luxury landmarks, we are looking for motivated, service‑oriented, and enthusiastic students to join our Front Office Internship Program. If you are passionate about hospitality, guest experience, and learning how luxury hotels create unforgettable stays, this internship is a unique opportunity to grow within our Rooms Division.

What You’ll Do

• Assist with guest check‑in and check‑out procedures, ensuring a smooth and personalized experience.
• Support in handling reservations, room assignments, and guest preferences.
• Provide information about hotel services, facilities, and local attractions.
• Respond to guest requests, inquiries, and concerns in a professional and timely manner.
• Collaborate with Housekeeping, Concierge, and other departments to ensure seamless operations.
• Help maintain accurate guest records and update systems as needed.
• Support in upselling rooms and hotel services following Hyatt standards.
• Assist with administrative and operational tasks at the Front Office.

Who You Are

• Student in Hospitality Management, Tourism, Business Administration, or related field (able to sign an internship agreement).
• Fluent in Spanish and English; additional languages are a plus.
• Service‑oriented, proactive, and eager to learn.
• Strong communication and interpersonal skills.
• Organized, responsible, and attentive to detail.
• Comfortable working in a fast‑paced, client‑facing environment.
• Available for a minimum of 5 months.
• Eligible for internships in Spain/EU.

What You Get

• €500 net/month stipend.
• Personalized training plan and access to Hyatt learning platforms.
• Free Headspace subscription.
• Staff meals during shifts.
• 6 vacation days during the internship.
• Real experience in Front Office and guest service operations.
• Exposure to luxury hospitality standards in an international environment.

What You’ll Love

• Hyatt special rates from day one.
• Discounts in hotel restaurants and bars.
• Employee dining room with healthy, varied meals.
• Wellbeing and mental‑health support platform.
• Global career opportunities in Hyatt hotels around the world.

Join a Team That Creates Memorable Experiences

Start your journey at the heart of the guest experience and become part of a team committed to service excellence, teamwork, and genuine care.

Care Connects Us

At Hyatt, our values — Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing — guide how we work together every day.

Be Part of Something GRAND

Hyatt operates more than 1,150 hotels in over 70 countries and is globally recognized as a Great Place to Work. Join Grand Hyatt Barcelona and help us deliver world‑class hospitality through exceptional guest service and memorable experiences.