Luxury Front Office Intern – Guest Experience

Grand Hyatt; Barcelona; Presencial; EUR 4464 - 6696; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

€500 net/month stipend

Personalized training plan

Free Headspace subscription

Staff meals during shifts

6 vacation days during the internship

Hyatt special rates

Discounts in hotel restaurants and bars

Wellbeing support platform

Global career opportunities

Descripción de la vacante

Grand Hyatt Barcelona is seeking enthusiastic students for a Front Office Internship Program. Candidates should be studying Hospitality Management or a related field and fluent in Spanish and English. Internship responsibilities include assisting with guest check-in, handling reservations, and providing information about hotel services. An internship stipend of €500 net/month is offered along with training and various employee benefits. This is a unique opportunity to gain experience in luxury hospitality operations.

Formación

• Must be able to sign an internship agreement.
• Comfortable working in a fast-paced, client-facing environment.
• Available for a minimum of 5 months.

Responsabilidades

• Assist with guest check-in and check-out procedures.
• Support in handling reservations and guest preferences.
• Provide information about hotel services and local attractions.
• Respond to guest inquiries and concerns professionally.
• Collaborate with other departments to ensure seamless operations.
• Help maintain accurate guest records.
• Support in upselling rooms and hotel services.
• Assist with administrative tasks at the Front Office.

Conocimientos

Fluent in Spanish

Fluent in English

Strong communication skills

Service-oriented

Proactive

Organized

Attention to detail

Educación

Student in Hospitality Management, Tourism, Business Administration, or related field

Descripción del empleo

Grand Hyatt Barcelona is seeking enthusiastic students for a Front Office Internship Program. Candidates should be studying Hospitality Management or a related field and fluent in Spanish and English. Internship responsibilities include assisting with guest check-in, handling reservations, and providing information about hotel services. An internship stipend of €500 net/month is offered along with training and various employee benefits. This is a unique opportunity to gain experience in luxury hospitality operations.