Front Desk Host - Warm Welcomes & Local Tips

The Social Hub (B Corp™); Barcelona; Presencial; EUR 20.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Discounts in Europe

Growth opportunities

Dynamic multinational company

B Corp certification

Events and team activities

Descripción de la vacante

The Social Hub, a dynamic multi-national hospitality concept, invites a Front Office Host to welcome guests with warmth and energy in our Barcelona lobby. You’ll handle check-ins, dish out local tips, and connect guests to experiences, events and outlets.

You’ll collaborate with housekeeping, F&B and maintenance to keep the lobby buzzing, promote our outlets, and upsell opportunities while delivering memorable stays for every guest.

Formación

• 1–3 years of hospitality or guest-facing experience.
• Energetic, welcoming vibe that makes guests feel at home.
• Strong multitasking without losing your smile.
• Clear English and preferably Spanish.

Responsabilidades

• Welcome guests with warmth and set a great atmosphere from the start.
• Assist with check-ins, payments and kiosk navigation.
• Keep the lobby tidy, inviting and buzzing with the right energy.
• Offer local recommendations and connect guests to events, restaurants and experiences.
• Jump in with bookings for activities, restaurants and everything in between.
• Share guest insights and feedback with the team to improve every stay.
• Work closely with Housekeeping, F&B and Maintenance to keep things running smoothly.
• Represent The Social Hub by promoting our outlets and spotting upsell opportunities.

Conocimientos

Hospitality experience

Energetic personality

Multitasking

Proactive mindset

English & Spanish comms

Herramientas

PMS

Kiosks

Guest messaging apps

Descripción del empleo

The Social Hub, a dynamic multi-national hospitality concept, invites a Front Office Host to welcome guests with warmth and energy in our Barcelona lobby. You’ll handle check-ins, dish out local tips, and connect guests to experiences, events and outlets.

You’ll collaborate with housekeeping, F&B and maintenance to keep the lobby buzzing, promote our outlets, and upsell opportunities while delivering memorable stays for every guest.