French-Speaking SaaS Account Manager — Growth & Retention

Lightspeed; España; On-site; EUR 60,000 - 90,000; Full time

Job summary

Lightspeed is seeking an Account Manager to join our Spain team. You will drive adoption of Lightspeed Payments and software, act as the primary contact, build trusted partnerships, and guide account growth.

You will demonstrate value through product demos, track metrics like MRR and NRR, manage churn, and negotiate favorable terms while pursuing upsells and expansions across Lightspeed’s suite.

Qualifications

• Fluency in French required.
• Proven success in quota-carrying SaaS or technology sales.
• Ability to identify client challenges and tailor solutions.
• Build trust with executive-level stakeholders.
• Understand complex business models and align solutions with client goals.

Responsibilities

• Drive adoption of Lightspeed Payments and software solutions.
• Serve as primary point of contact, building trusted, long-term partnerships.
• Guide account growth and upgrades to advanced solutions.
• Create revenue opportunities through upsells, cross-sells, and expansions.
• Deliver product demos and support adoption, ensuring full utilization of Lightspeed tools.
• Monitor and analyze account performance (MRR, NRR, health, engagement).
• Proactively manage churn and satisfaction, strengthening long-term relationships.
• Negotiate and close agreements, achieving renewal, retention, and growth targets.
• Contribute to sales and marketing initiatives to enhance customer experience and increase Lightspeed’s MRR.

Skills

Fluency in French

Quota-carrying SaaS or technology

Account management

Data-driven decisions

Negotiation

Executive stakeholder management

Tools

Salesforce

Job description

Lightspeed is seeking an Account Manager to join our Spain team. You will drive adoption of Lightspeed Payments and software, act as the primary contact, build trusted partnerships, and guide account growth.

You will demonstrate value through product demos, track metrics like MRR and NRR, manage churn, and negotiate favorable terms while pursuing upsells and expansions across Lightspeed’s suite.