French-Speaking Junior Account Manager, SaaS Travel

Perk; Laza; Presencial; EUR 12 - 15; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive compensation

Equity ownership

Vacation days plus holidays

Private healthcare or gym allowance

Life Insurance

Annual company events

Wellbeing support (Spring Health)

Work from Anywhere days

Parental leave

Volunteer hours

relocation support

Descripción de la vacante

Perk seeks a Junior Account Manager Long Tail for the French market to manage a portfolio of long-tail customers and drive satisfaction, retention and growth. You will expand business with upsell and cross-sell opportunities while ensuring a high-quality customer experience across Perk’s travel-tech platform.

You will collaborate with cross-functional teams to deliver product adoption, insights, and value. This role is based in Barcelona, Spain, and requires native French and fluent English,

Formación

• Native or near-native French proficiency (spoken and written) and fluent English is required.
• Previous experience in Account Management, Customer Success, or another customer-facing commercial role.
• Strong communication, presentation, and relationship-building skills.

Responsabilidades

• Own and manage a portfolio of long-tail customers across the French market.
• Build strong relationships with key stakeholders and decision-makers responsible for their company's travel program.
• Develop a deep understanding of customers' businesses and proactively identify opportunities to improve their experience with Perk.
• Drive account growth by identifying and securing upsell, cross-sell, and expansion opportunities.
• Become a trusted advisor and product expert, consistently meeting or exceeding quarterly growth targets.
• Leverage data and analytics to deliver impactful business reviews, reports, and presentations to stakeholders.
• Identify recurring customer challenges and proactively develop long-term solutions.
• Act as a key liaison between customers and internal teams to ensure a seamless customer experience and successful product adoption.
• Effectively prioritise activities and manage your portfolio to maximise commercial impact.

Conocimientos

French language

English fluency

Account management

Relationship building

Communication

Descripción del empleo

Perk seeks a Junior Account Manager Long Tail for the French market to manage a portfolio of long-tail customers and drive satisfaction, retention and growth. You will expand business with upsell and cross-sell opportunities while ensuring a high-quality customer experience across Perk’s travel-tech platform.

You will collaborate with cross-functional teams to deliver product adoption, insights, and value. This role is based in Barcelona, Spain, and requires native French and fluent English,