French-Speaking Customer Support Specialist – Hybrid

Viajes Para Ti | Esquiades, Buscounchollo & Amimir; Reus; Híbrido; EUR 18.000 - 24.000; A tiempo parcial

Descripción de la vacante

BIC World is hiring a temporary Customer Service Representative for its Tarragona site. The role requires native-level French and strong English communication to deliver exceptional customer experiences across multiple channels.

The successful candidate will handle inquiries, orders, and issue resolution with professionalism, while collaborating with sales, logistics, and graphics teams to ensure satisfaction. This is a hybrid position within a dynamic team.

Formación

• Native-level French is mandatory.
• Fluent English in writing and speaking.
• Strong communication and interpersonal skills.
• Customer-focused mindset with problem-solving abilities.
• Experience in customer service or similar role is an advantage.
• Ability to work in a fast-paced, team-oriented environment.

Responsabilidades

• Provide high-quality customer support via phone, email, and other channels.
• Manage customer inquiries, orders, and issue resolution with accuracy and care.
• Ensure timely follow-up and maintain high customer satisfaction levels.
• Collaborate with internal teams (sales, logistics, graphics) to resolve customer needs.
• Maintain accurate records and follow established processes and service standards.

Conocimientos

Native-level French

Fluent English

Strong communication

Customer-focused

Descripción del empleo

BIC World is hiring a temporary Customer Service Representative for its Tarragona site. The role requires native-level French and strong English communication to deliver exceptional customer experiences across multiple channels.

The successful candidate will handle inquiries, orders, and issue resolution with professionalism, while collaborating with sales, logistics, and graphics teams to ensure satisfaction. This is a hybrid position within a dynamic team.